Planned Parenthood - Missoula Health Center

Reviews

• KF

  Khyla Foust

  Jul 27, 2023
  5.0
  The staff here were so very considerate, kind and compassionate - and my care provider was the absolute best. It was so relieving to have such a great support system even for the smallest things, and I am so grateful!! Thank you!
• BB

  Briona Burrows

  Jun 2, 2021
  1.0
  My customer experience here was surprisingly unpleasant. When I first was given my IUD information, I was told I would have cramps for about 30 minutes after insertion. After having it inserted, I had cramps for about a week. I wouldn’t have had it inserted on a Monday had I been properly told about that in the first place. It was my first time getting any form of birth control, I had no idea what to expect. Whatever, they got the work done, so I was willing to move on about it. My main problem: I work one full time job, along with a second part time job, as anyone local living in the area, we all know how much financially it can be hard to get by, that’s why when I went in, I had received triple confirmation my insurance would cover EVERYTHING. If I was going to have this done, I wanted to make to make sure I’d have money to pay for it and be financially prepared for any expenses. I was GUARANTEED I would have a $0.00 charge. Well two weeks later I receive a bill. So I call, politely I thought, I’ve worked customer service, to find out what has happened and to pay my bill. I keep getting passed off to someone else and no one will help me. So I finally just call again, after I was told I’d get a call back, waited a week and never got one, and explained the situation again. I received one I’m sorry, then the receptionist seemed more interested in collecting payment than even listening to what I was saying. I told her I wanted to share what happened to me, so to avoid this happening to someone else, and she proceeded with “are you paying with card today?” Displeased with all the customer service, and definitely wouldn’t recommend my friends/family here.
• BH

  baws hoggin

  Nov 24, 2015
  1.0
  So called Physicians are extremely incompetent. Med school FAILURES!!! Dont even waste your time, You'd have better luck at your neighborhood vet office. If your seeking help just go to a real doctor who actually went to class and passed they're exams. Waste of Money and Time!!!!!!!!!!!!!!!!!!!!! \

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