I am very disappointed with this eyeglass store. My mother spent nearly $700 on a pair of glasses, and within just one year they broke due to a quality issue. When she went back to ask for help, the staff showed no responsibility and offered no real solution.
Our whole family has been using this store for years, but after this experience, we will no longer be coming back. The poor quality and unhelpful attitude were truly disappointing.
DM
Deb Tan Mu
Nov 14, 2025
1.0
I have been a loyal customer of this optical store for over 10 years, and I am extremely disappointed with my recent experience. Last year, I purchased a pair of glasses here and paid almost $700 for what they said was a high-quality, durable frame. After just a little over one year, the frame cracked at the connection point.
When I brought it back, I was told that it could not be repaired and that I had to pay $171 for a replacement frame. This was very surprising because in the past, the store always helped us replace frames for free, especially when it was clearly a quality issue.
I feel that this is very unfair and unprofessional. After being a loyal customer for so many years, I did not expect to be treated this way. I am very disappointed with the service and will seriously consider taking my business elsewhere in the future.
TC
Tenyun Car
Sep 26, 2025
1.0
They going to call me a week before my appointment and tell me she no longer sees patients on Friday this appointment is made a year ahead of time very unprofessional
WA
Wasley Anderson
Jun 10, 2025
5.0
Eveyone was very nice
BC
Beyoncé Collins
Apr 21, 2025
1.0
I’ve been going here for a couple years but this year has took a turn! I set an appointment in the beginning of the month less than a week before the appointment I got a call that my appointment was canceled because the doctor is on vacation and I cannot be seen until the beginning of May. My original appointment was for April 18th. I asked if I could be squeezed in since it was last minute of a cancellation they still couldn’t find time. I called today for a second try because of how long I’ve been going there. I was told there was still not a doctor in office. BOOK WITH SOMEONE ELSE IF YOU ACTUALLY WANT TO SEE A DOCTOR!!!
Frequently Asked Questions About Odom's Eye Care Optical
Where is Odom's Eye Care Optical located?
Odom's Eye Care Optical is located at 1461 Canton Mart Rd, #A, Jackson, MS, 39211, US.
What are the business hours of Odom's Eye Care Optical?
Odom's Eye Care Optical is open Monday to Friday from 8:30 AM to 11:45 AM and 1:15 PM to 5:30 PM, and is closed on Saturdays and Sundays.
What services does Odom's Eye Care Optical provide?
Odom's Eye Care Optical provides glasses, contacts, eye exams, medical eye care, glaucoma evaluations, and cataract evaluations.
Which payment options are accepted at Odom's Eye Care Optical?
Odom's Eye Care Optical accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Odom's Eye Care Optical?
You can reach Odom's Eye Care Optical by phone at +1 601-202-2938 or email at vision@odomseyecare.com or vision2@odenseyecare.com.
Does Odom's Eye Care Optical offer services in languages other than English?
Yes, Odom's Eye Care Optical offers services in English and Spanish.
Is Odom's Eye Care Optical affiliated with any professional associations?
Yes, it is associated with the American Optometric Association.
What nearby places can I visit before or after my appointment at Odom's Eye Care Optical?
You can visit Canton Mart Square, a shopping center with a cinema; Joanie's beauty salon; or Fierce Nutrition smoothie bar, all near Odom's Eye Care Optical.
Are there banking services near Odom's Eye Care Optical for convenient transactions?
Yes, BancorpSouth Bank and Cadence Bank are nearby, making it easy for customers to access banking services after their eye care visit.
What dining options are available close to Odom's Eye Care Optical?
Nearby dining includes Geraldine and Esma's Kitchen, Crazy Cat Eat Up bakery and southern restaurant, and Hickory Pit barbecue restaurant.