Odom's Eye Care Optical

Reviews

• EM

  Eric Mu

  Nov 14, 2025
  1.0
  I am very disappointed with this eyeglass store. My mother spent nearly $700 on a pair of glasses, and within just one year they broke due to a quality issue. When she went back to ask for help, the staff showed no responsibility and offered no real solution. Our whole family has been using this store for years, but after this experience, we will no longer be coming back. The poor quality and unhelpful attitude were truly disappointing.
• DM

  Deb Tan Mu

  Nov 14, 2025
  1.0
  I have been a loyal customer of this optical store for over 10 years, and I am extremely disappointed with my recent experience. Last year, I purchased a pair of glasses here and paid almost $700 for what they said was a high-quality, durable frame. After just a little over one year, the frame cracked at the connection point. When I brought it back, I was told that it could not be repaired and that I had to pay $171 for a replacement frame. This was very surprising because in the past, the store always helped us replace frames for free, especially when it was clearly a quality issue. I feel that this is very unfair and unprofessional. After being a loyal customer for so many years, I did not expect to be treated this way. I am very disappointed with the service and will seriously consider taking my business elsewhere in the future.
• TC

  Tenyun Car

  Sep 26, 2025
  1.0
  They going to call me a week before my appointment and tell me she no longer sees patients on Friday this appointment is made a year ahead of time very unprofessional
• WA

  Wasley Anderson

  Jun 10, 2025
  5.0
  Eveyone was very nice
• BC

  Beyoncé Collins

  Apr 21, 2025
  1.0
  I’ve been going here for a couple years but this year has took a turn! I set an appointment in the beginning of the month less than a week before the appointment I got a call that my appointment was canceled because the doctor is on vacation and I cannot be seen until the beginning of May. My original appointment was for April 18th. I asked if I could be squeezed in since it was last minute of a cancellation they still couldn’t find time. I called today for a second try because of how long I’ve been going there. I was told there was still not a doctor in office. BOOK WITH SOMEONE ELSE IF YOU ACTUALLY WANT TO SEE A DOCTOR!!!

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