Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
TheKey - Senior Home Care
12825 Flushing Meadows Drive, St. Louis, MO
63131, United States
Hours
Reviews
4.8
124 reviews
5 stars
117
4 stars0
3 stars0
2 stars0
1 star
7
- VMVictoria MitinaNov 4, 20251.0Elizabeth office worker who hiring caregivers was unprofessional at interview, and wasted my time ,I would advice to the supervisor of the company to pay attention who they hiring for work with employees, I have an experience 10+ and recommendation letter from big companies, I was interested only at part time and explained my hours before through email, she requested from me minimum 3 available days and was cutting me when I was trying to explain if it will be permanent client then I'm ready to move from one company to another for what she answered to me : we can't promise because client can die tommorow (high level of unprofessional respond) We all know specific of our job and circumstances what might happening during working with any cases ,but when you hire people that professional way to promise to get some stability in a company for people would want to stay with this company, home care companies has a lot of competition especially at Saint Louis , , ,the manual goal of the company to hire professional employee with big professional experience and especially who has a recommendations letters ,would say big lost and would be happy if my review will noticed the owner or CEO of the company , big lost not to hire person with big experience, who working with hospice clients and high profile elite of Saint Louis for a years. I would say that not upset me,that surprised me how such a big company hired to work with employees unprofessional person !
- SASyretta AjokuJan 23, 20255.0Thekey has done a fantastic job of empowering my loved one and showing them that they still have autonomy to make choices and that “there are still good people in the world.” Growing old makes people feel vulnerable and Sarah and the staff at ThenKey are great at communicating and educating about services and resources.
- LPLynn PMay 3, 20185.0Home Care Assistance is a professional and caring organization that excels in providing top level care to their clients. I recommend contacting Carrie Burggraf at Home Care Assistance to discuss the care you or your family member needs. She has the experience and medical knowledge to recommend the appropriate care and services that are needed. Carrie and Home Care Assistance is highly regarding in the St. Louis area by other long term care providers and professionals.
- RRRyan RosburgMay 2, 20185.0Every staff member I have encountered at Home Care Assistance has been a extremely helpful and responsive. I really appreciated their help in finding a caregiver for my mother. Melissa was particularly pleasant to work with. Highly recommend!
- MLMelissa LackeyMay 2, 20185.0Great organization; great patient care. I personally know several people with this organization, including Carrie Burggraf. They really take the time to understand your unique needs in order to pair you with the right resources.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of home care services does TheKey - Senior Home Care provide?
TheKey provides in-home care including respite care, personal care, elder care, companionship, skilled nursing and specialized care for conditions like dementia, Parkinson's, stroke recovery, cancer care, and hospice support.
How can I get in touch with TheKey - Senior Home Care in St. Louis?
You can contact TheKey at +1 314-474-0133 or email careteam@thekey.com for inquiries and support.
Are TheKey's caregiving services available 24/7 including holidays and weekends?
Yes, TheKey provides service 24/7—during holidays, weekends, evenings, and overnight to ensure continuous care for your loved ones.
Does TheKey help with long-term care insurance claims?
Yes, TheKey is approved by most major Long-Term Care insurance carriers and offers free assistance with navigating claim initiation and management through a dedicated team of LTC insurance experts.
Is it safer to hire a home care agency like TheKey instead of a private caregiver?
Yes, a home care agency like TheKey offers safety, security, and reliability by managing caregiver performance, scheduling, billing, and providing back-up caregivers, unlike private hires where these responsibilities fall on you.
What infection control measures does TheKey follow to protect clients from COVID-19?
TheKey follows CDC and local authority safety protocols, provides appropriate PPE to caregivers, and most of their caregivers and care team members are fully vaccinated against COVID-19.
Where is TheKey - Senior Home Care located in St. Louis?
TheKey is located at 12825 Flushing Meadows Drive, Suite 220, St. Louis, MO 63131, USA.
Are there other home health care providers near TheKey - Senior Home Care in St. Louis?
Yes, Comfort Keepers of St Louis and Martha's Hands Home Care are nearby home health care providers offering additional options for in-home senior care.
Which nearby health and medical services can complement care provided by TheKey?
Nearby medical services like Straz Spinal Care, Change Relationships counseling, and Joyful Wellness can provide chiropractic, mental health, and wellness support to complement TheKey's senior care services.
What are some nearby business services that customers might find useful when visiting TheKey - Senior Home Care?
Customers visiting TheKey can access nearby services such as Edward Jones financial advising, The Purple Guys IT repair, and Marshall Wireless retail store to manage finances, technology needs, and mobile communications conveniently.