Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in St. Louis provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.6
202 reviews
5 stars
176
4 stars
4
3 stars1
2 stars0
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Prescription Issues
Several reviews mentioned problems with incorrect prescriptions and difficulties in obtaining the correct lenses or contacts.
Pricing Concerns
Customers expressed dissatisfaction with high prices for glasses and contacts, often comparing them unfavorably to competitors.
Communication Problems
Multiple reviews noted issues with communication regarding insurance processing and order updates, leading to frustration among customers.
Overall Experience
While some customers had positive experiences, others reported significant dissatisfaction, particularly with the ordering and fitting processes.
- BPBreanne PerkinsJan 3, 20265.0My husband and I had a great experience at this location! Staff was friendly, helpful, and personal. Eye doctor that saw us was very thorough and kind. Would definitely come again!
- KWKait WalkerSep 17, 20251.0I'm terribly sorry to post this, but this entire experience has been by far the worst I've ever had with getting a new prescription and ordering contacts. It's been nothing but stressful, for no reason. 1) They didn't run the charge for the contact fitting through my insurance. So my total was $75 compared to the expected $5 charge I'm used to. - When I called to bring this up they said it was because most insurance companies didn't pay for the fitting and they'd have to talk to their manager about the refund (I haven't heard anything back) I wish they would have checked my insurance first, since they had my information. 2) Their pricing is astronomical. I was quoted $1,460 (not exact but close) for a year supply of Acuvue Oasys contacts. I ended up ordering them at 1-800-Contacts for $538 for a year's supply.... 3) Trying to place said order online has been a headache of it's own entirely because of Pearle Vision. I've been checking in on both ends and PV hasn't sent over my updated RX despite having told me they did. The doctor I saw is only there on Saturday's I guess so I'm assuming they're waiting for her to write a new RX. I already ran out of sample lens once and after today am running out again because the process has taken so long. It's a waste of my time to have to stay on top of something I shouldn't have to put so much energy and thought into due to their mistakes. Can't wait for this process to just be over. A refund and an updated RX faxed should be simple. Both should take no more than 15 minutes total.
- MSMarisa S.Aug 27, 20251.0We were new to St. Louis, so we were initially thrilled to have an eye doctor so close to our house. But the prescription they gave my fiance was the exact opposite of what he needed. He told Dr. Joy that he works on computers all day and for some reason that translated to "oh, he needs to see far away." So his prescription was all wrong and completely opposite from what he needed. After a year of headaches, we finally got a second opinion. Not to mention he asked for anti-glare and blue light filtering for his lens and neither of these were put on the lenses. Why? Now I'm concerned about my own prescription and if my own glasses have the anti-glare and blue light filter like I requested. I'd recommend using another eye doctor for prescriptions. The frames were ok.
- CSCheryl SharpeAug 27, 20205.0Great service and selection! Friendly and professional staff!
- RORachelle OwensJul 29, 20175.0Becky was extremely patient and helpful with everything from my eye exam to selecting frames. She is very knowledgeable and friendly. I have started using this location instead of Pepose soley due to her customer centric approach.
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision located in St. Louis?
Pearle Vision is located at 1758 S. Hanley Road, Richmond Heights, St. Louis, MO 63144.
What are the operating hours of Pearle Vision in Richmond Heights?
Pearle Vision is open Monday to Wednesday and Friday from 8:30 AM to 5:00 PM, Thursday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which brands of eyewear does Pearle Vision carry at this location?
Pearle Vision carries designer frame brands including Burberry, Coach, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What eye care services are available at Pearle Vision Richmond Heights?
Services include eye examinations, Optomap retinal exams (varies by location), prescription eyewear, and digital retinal photos (varies by location).
Does Pearle Vision Richmond Heights accept vision insurance plans?
Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Some locations are EyeMed PLUS Providers; please check with your center for accepted plans.
How can I schedule an eye exam at Pearle Vision Richmond Heights?
You can schedule an eye exam by visiting their online reservation page at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21120920.
Are there dining options near Pearle Vision Richmond Heights?
Yes, nearby dining options include Penn Station East Coast Subs, Dunkin', Pie Five Pizza Co., Five Guys, Tonas Margarita Bar, Houlihan's, TwinOak Wood-Fired Pizza & BBQ, Sal y Limón Mexican Grille, and Buffalo Wild Wings.
What nearby services can assist with financial or banking needs?
Customers can visit Block Advisors for financial services, Commerce Bank ATM for banking needs, and Navy Federal Credit Union nearby.
Are there other eye care providers close to Pearle Vision in Richmond Heights?
Yes, nearby eye care providers include Dr. Kathy Anderson, Optometrist, and Associates - Richmond Heights, Crown Vision Center - Maplewood, and Crown Vision Center.