Monte Nido Clementine St. Louis

Reviews

• AA

  Abigail (Abby)

  5 days ago
  1.0
  first Yes, I know they tell you not to read their reviews written by clients but this one is very Important For you to know. It comes so bad when I was here that I was begging my mom on the phone every night to take me home because I was treated so poorly. I left in the span of two weeks. This is why, Monte Nido Clementine St. Louis made my mental health drop significantly ( made it worse) We were “““ neglected and ignored by the staff (multiple times) one time waswhen I was overheating about to faint in Very hot house I was told I could not go outside or even step on the balcony when I was overheating. another time that she had poorly was when my therapist told me “ dang girl youve got some depression!” TWICE. That made me feel horrible because she said it in an enthusiastic voice. Next, the biggest problem. Isabella, the dietitian was the one that made it all worse. I was treated very poorly by her. For example, she had made me call my mom And sat in the phone booth with me yelling at me To call my mom twice on the phone when my mom was in a meeting so that I could tell her that I refused one meal. She has no empathy for people. Yes, I was sick, but Now that I am more recovered, I still see that it wasn’t just my eating disorder not liking that dietitian. It was me. You could tell the way she liked a person or not bye so blatantly showing if she liked a person or not by the way that she treats them, Looks at them, handles your meal plan, especially. The biggest problem that I had with her was that she did not believe me about the difference between fear foods and foods. I genuinely don’t like. She made me dry food that I didn’t like when I was on the verge of throwing up at the table with the other clients. Multiple times! I do not recommend this place. I do not recommend the staff and i do not recommend sending your child.
• RM

  Rylee McDowell

  Nov 2, 2025
  5.0
  We are so grateful for the excellent care my daughter received here. The treatment team worked very closely with each other and with me through this first step of our recovery journey. I want to say Thank you so much to all of those here at Monte Nido Clementine who do the hard work to physically and mentally heal our children. I was lost and humbled through this whole process, and the staff here have been amazing to keep the motion positive and guide us along the way. They truely saved my daughter from the deadly path she was on and started us down the road to healing and a healthy life moving forward. While the road to healing was not always easy and some days were very difficult for her, my daughter has told me now that she misses people there and that she too is grateful we had the opportunity to start our recovery journey at this place. She told me other residents had also let her know that other facilities they went to were no where near as good as Monte Nido Clemetine, and that the place she was in is Heaven in comparison. To those seeking care and help to get on the path to recovery we highly encourage you to reach out and talk to them, and we also wish you the very best in your own healing journey.
• BB

  Bob Bob

  Jul 17, 2025
  1.0
  I’ve been trying to write this review for a while so I could explain to other people looking for residential treatment that Clementine is really not a good option, but it’s been really hard for me to think about and I genuinely think this place gave me PTSD. I’ve stayed in contact with a few other clients and they’ve also been trying to forget about it and avoid anything that reminds them of it. In my experience (although many of us agree) I was treated horribly by the staff there and was given really bad punishments when they couldn’t even explain what I had done wrong. We also weren’t allowed to say anything negative about the place so it was really hard to manage my emotions, especially since my therapist didn’t usually meet with me the 45 minutes twice a week I thought they were required to. I honestly don’t know what I would have done without my roommate because the rules about phone calls were so weird and limited so she was the only person that I could talk to about how horribly mistreated I felt there. This is getting long so I won’t go into much detail, but there was an incident where my parents knew that the program direct was lying to them about how I was acting there and things I said. Luckily, I have good parents that know how I act so they confronted her and she still denied it. Anyway, me and two other people got our outing taken away for some reason the program director wouldn’t explain, while the two other people got to go. So many other things have happened to me there that I wouldn’t wish on anyone, and I really do beg of you to not send your child here. From the time a new client walked in the door to the end of their first week there, you could just see all of their motivation go away. I also don’t feel that they helped with the outpatient transition at all so my mental health was really bad when I got back home. Please please literally choose any other place for residential! Oh also we were in a car accident in the company car there!
• SA

  Susan Anderson

  Dec 27, 2023
  1.0
  My daughter was dropped off by her father and guaranteed an individualised program. She was told by a staff member that someone would be going through her luggage with her. After that meeting she found out that a staff member went through her luggage and removed Vapes. I was fine with them removing vapes. I was angry that they were dishonest with her. One therapist told her that part of her problem was her relationships and her sexuality. It was totally inappropriate. I spoke with the administrator there and told them that my daughter is musical.. She told me that she had a guitar and she was also musical. I asked her if she could bring the guitar for my daughter She never brought in the guitar. My daughter had migraines and was forced to sit in classrooms with halogen lighting. She was guaranteed that she could call her mother or father whenever she wanted and this was not allowed. My daughter also left her review. It was responded to by saying that they were very interested in her concerns and Word contact her. I never did. When my daughter left, they returned her vape to her.I thought the one good thing she could get out of the visit. Was cutting vaping. This place is unprofessional and neglectful.
• AA

  Allie Anderson

  Dec 19, 2023
  1.0
  staff watched me pee, made me sit in a fluorescently lit room while I had a migraine, forgot to FEED ME for 8 hours when I first arrived (deadass) and generally made my time there super upsetting. would not recommend. (I hate u reina) Devastating tbh. Edit- seems that you guys don’t take it super seriously. I sent an email 4 days ago and never got a response!

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