Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
1,049 reviews
5 stars
766
4 stars
96
3 stars
31
2 stars
30
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and welcoming, contributing to a positive experience for many customers.
Efficiency
Most customers reported quick service and minimal wait times, although some experienced longer waits during peak hours.
Medical Care Quality
While many praised the staff's friendliness, there were several complaints regarding the attentiveness and thoroughness of the doctors, with some feeling dismissed or rushed.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding wait times and the handling of test results, leading to frustration for some customers.
Facility Cleanliness
The facility was generally noted as clean, though there were occasional mentions of the need for improved bathroom cleanliness.
- JSJay SmithNov 10, 20255.0Perfect place. Nice people. But there's only one thing. I had to wait for 40 minutes for a physical. Not mad about it. But I think you guys need more physicians to help out. There was only one that day. Other than that it was perfect.
- JJJesse JacksonNov 10, 20251.0I sat there for 3 hrs for an dot physical
- MRMark RichardsonNov 10, 20255.0Was positive experience, staff was helpful obtaining documents needed from my regular Dr.
- MCMaria CaballerosNov 10, 20255.0I was in and out in about 20 minutes. I did get there right before they opened and I only needed blood and urine tests but the lady that helped me was super efficient and got my blood on the first try. Front desk staff was very friendly even when the patient load is heavy from open to close . Also the process of sending you a text with a link to fill out your info is super fast and it makes everything go smoother .
- LLLois LondonOct 27, 20255.0Everyone is extremely nice especially the ladies up front. Very pleasant with everyone that walks through the door. Wonderful experience 👍🏽
Frequently Asked Questions About Concentra Urgent Care
What type of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1794 Zumbehl Road, St. Charles, MO, 63303, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.
Which payment methods are accepted at Concentra Urgent Care?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer accommodations for patients with disabilities?
Yes, Concentra Urgent Care has wheelchair accessible restrooms but does not have general public restrooms.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is a member of the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on the Concentra site for workers' comp injury consultation.
What nearby grocery stores can I visit before or after my appointment at Concentra Urgent Care?
Hebron Market, a grocery store and delicatessen, is located close to Concentra Urgent Care and is convenient for shopping before or after your visit.
Are there nearby pharmacies where I can fill prescriptions after my visit?
Yes, Walgreens pharmacy is located nearby and provides pharmaceutical and convenience store services.
What other medical services are available near Concentra Urgent Care?
Nearby medical services include Mercy Clinic Family Medicine, Mercy Clinic Heart and Vascular, Mercy Diagnostic Cardiology Services, Mercy Imaging Services, and Mercy Clinic Surgical Specialists all located on Zumbehl Road.