Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.3
1,086 reviews
5 stars
791
4 stars
106
3 stars
40
2 stars
34
1 star
115
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Most customers praised the staff for being friendly, professional, and efficient, although there were some complaints about specific doctors being rude or condescending.
Wait Times
While many reviews highlighted quick service and minimal wait times, several customers expressed frustration with long waits and inefficiencies in the system.
Facility Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting tidy facilities while others reported unsanitary conditions in exam rooms.
Patient Care
Overall, patients appreciated the empathetic and attentive care from nurses and physical therapists, though some expressed dissatisfaction with the quality of care from certain doctors.
- CJcynthia jones1 day ago5.0Staff was displayed great customer service and was knowledgeable of what I needed and maintain professional interaction.
- TATamer AklJan 5, 20265.0Employees were very courteous. And they wasted no time time getting me in and out. And they were very professional l.
- GWGentry WilliamsJan 1, 20265.0This place is great! Dr's and the two therapist Ladies are amazing! Front staffs are great and professional especially Micheal! I might just get injured just to visit this place again. 😆 kidding. Thats how great this place is.
- RJRon JacksonDec 26, 20255.0The reception area is nice.The front staff is warm and helpful. It great they send paperwork to your phone and send it back. Practitioner was great as well as the nurses. Very sympathetic to the patient. The physical therapist were professional and caring. Very warm and friendly. Great staff.
- LLLindaDec 15, 20251.0The people at the Concentra on Armour Road in Kansas City, Missouri are jerks. Very rude! One of the employees thought I was glaring at them when I was looking out the window behind them wondering what someone was doing in the parking lot. When they came to get me 20 minutes later and I was following them they said loudly and clearly for me to hear “Poor so and so had to wait 20 minutes for me to get them” in a sarcastic tone. Not everything is about you! The unprofessionalism was so unnecessary and childish. Just do your job without the ridiculous remarks!
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 599 Armour Road, North Kansas City, MO 64116, USA.
What payment methods does Concentra Urgent Care accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care support multiple languages?
Concentra Urgent Care provides services in English.
Is Concentra Urgent Care a member of any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Can I find convenient food options near Concentra Urgent Care?
Yes, nearby eateries include Dairy Queen, Lucky Dragon Chinese Restaurant, Subway, District Biskuits, and Howlin' Fowls Hot Chicken, which you might visit before or after your appointment.
Are there educational institutions near Concentra Urgent Care?
Yes, Colorado Technical University (CTU) is located nearby, which could be convenient for students requiring urgent care or occupational health services.
What public services are located near Concentra Urgent Care?
Nearby public services include the North Kansas City Police Department and North Kansas City Municipal Court, which might be relevant for community members.
How can I contact Concentra Urgent Care if I want to set up an employer account?
Employers can set up an account by visiting the specialized link provided in the featured message on their profile.