Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers frequently reported long wait times, often exceeding 2 hours, even for scheduled appointments.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were notable instances of unprofessional behavior from some employees.
Service Efficiency
Some customers experienced quick and efficient service, but this was inconsistent, with many expressing frustration over delays and disorganization.
Cleanliness
Several reviews mentioned cleanliness issues within the facility, particularly in bathrooms and waiting areas.
Overall Experience
Customer experiences varied widely, with some expressing satisfaction and others feeling disappointed, particularly regarding wait times and service quality.
VA
Vincent Atkins
Nov 3, 2025
5.0
I like the fact that you can fill out your application on the phone and got in right away.
IM
Ishak Melkic
Nov 3, 2025
5.0
Great place to visit staff is so friendly.
AD
Angela Donahue
Oct 29, 2025
1.0
Be prepared to wait 60+ minutes for a drug test even when you let them know upon arrival that you have to pee. They are certainly not going to move with any haste despite knowing you are uncomfortable and might not make it much longer. Extremely unorganized and unprofessional.
GC
Gregory Clark
Oct 27, 2025
5.0
The service is fast friendly and efficient I really enjoy going there
RH
Rich Hennessy
Oct 21, 2025
1.0
Not a fan. Save your self the time . IF
these people could work in hospitals they would. They can't cut it. That's why they work here
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on specific holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Concentra Urgent Care located?
It is located at 83 Progress Parkway, Maryland Heights, MO 63043, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer services in any language other than English?
Concentra Urgent Care offers services in English only.
Is there wheelchair access at Concentra Urgent Care?
Yes, Concentra Urgent Care has a wheelchair accessible entrance but does not have wheelchair accessible restrooms.
Can I visit Stallone's Formal Wear or Fur Clearinghouse when I come to Concentra Urgent Care?
Yes, Stallone's Formal Wear and Fur Clearinghouse are nearby clothing stores, good for menswear and women's fashion respectively, that you can visit before or after your appointment.
Are there dining options near Concentra Urgent Care?
Yes, options like O'Fallon Brewery, which is an American restaurant and brewery, are nearby for dining after your visit.
What nearby lodging options are available near Concentra Urgent Care?
Staybridge Suites St Louis - Westport is a nearby hotel providing accommodation close to the urgent care center.