Concentra Urgent Care

4.1
932 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
83 Progress Parkway, Maryland Heights, MO
63043, United States

Hours

Reviews

4.1
932 reviews
5 stars
625
4 stars
81
3 stars
40
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported long wait times, often exceeding 2 hours, even for scheduled appointments.

Staff Professionalism

While many reviews praised the friendliness and professionalism of the staff, there were notable instances of unprofessional behavior from some employees.

Service Efficiency

Some customers experienced quick and efficient service, but this was inconsistent, with many expressing frustration over delays and disorganization.

Cleanliness

Several reviews mentioned cleanliness issues within the facility, particularly in bathrooms and waiting areas.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction and others feeling disappointed, particularly regarding wait times and service quality.
  • VA
    Vincent Atkins
    Nov 3, 2025
    5.0
    I like the fact that you can fill out your application on the phone and got in right away.
  • IM
    Ishak Melkic
    Nov 3, 2025
    5.0
    Great place to visit staff is so friendly.
  • AD
    Angela Donahue
    Oct 29, 2025
    1.0
    Be prepared to wait 60+ minutes for a drug test even when you let them know upon arrival that you have to pee. They are certainly not going to move with any haste despite knowing you are uncomfortable and might not make it much longer. Extremely unorganized and unprofessional.
  • GC
    Gregory Clark
    Oct 27, 2025
    5.0
    The service is fast friendly and efficient I really enjoy going there
  • RH
    Rich Hennessy
    Oct 21, 2025
    1.0
    Not a fan. Save your self the time . IF these people could work in hospitals they would. They can't cut it. That's why they work here

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.