Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and attentive, contributing to a positive experience for many customers.
Wait Times
Customer feedback indicates a mix of experiences with wait times, with some reporting quick service while others experienced significant delays.
Cleanliness
The facility is noted for being clean and well-organized, enhancing the overall customer experience.
Customer Service
Overall, customers appreciate the excellent customer service, with many highlighting the staff's willingness to answer questions and provide support.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding specific staff interactions and inefficiencies, suggesting room for improvement.
AE
Andrew Echols
Nov 3, 2025
5.0
Good job
MG
Milli Grand
Oct 20, 2025
5.0
My experience at Concentra was great! The lobby was clean, well-organized, and even had snacks and water available. The nurses were kind, professional, and worked together as a team. The nurse did my drug screen & drew my blood was especially wonderful very friendly, positive, and took the time to explain every step before doing anything. She even double-checked something with the doctor right away, which I really appreciated. The wait time was short, and I was in and out quickly. Overall, an excellent experience from start to finish!
AR
Andrew R
Sep 22, 2025
5.0
Quick, easy, painless And we’re willing to answer all of my questions
TD
Todd Davis
Sep 22, 2025
5.0
All good
MB
MYCHAL BOSWELL
Sep 15, 2025
5.0
Super easy and professional environment. Speedy service, as well.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Kansas City?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Where is Concentra Urgent Care located in Kansas City?
It is located at 6501 E. Commerce Ave, Suite 110, Kansas City, MO 64120, US.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, they are affiliated with the Urgent Care Association of America.
Does Concentra Urgent Care have holiday hours?
Yes, they are closed on November 27, 2025, December 25, 2025, and January 1, 2026. They have limited hours from 8:00 AM to 3:00 PM on December 24, 2025.
How can I contact Concentra Urgent Care in Kansas City?
You can call them at +1 816-483-5550 or fax at +1 816-483-6088.
What nearby dining options are available close to Concentra Urgent Care?
Nearby you can find Subway, Johnny C's Deli & Pasta, McDonald's, and KFC for quick and diverse meal options before or after your visit.
Are there any nearby financial services near Concentra Urgent Care?
Yes, nearby financial services include American Income Life: Correa: KC, AIL-Kansas City, and UMB Bank ATM which can be convenient for your banking needs.
What nearby places can help with transportation or convenience for visiting Concentra Urgent Care?
QuikTrip offers a gas station and convenience store nearby, and Midwest Transit Equipment, Inc. provides automotive services.