Concentra Urgent Care

4.3
414 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
6501 E. Commerce Ave, Kansas City, MO
64120, United States

Hours

Reviews

4.3
414 reviews
5 stars
308
4 stars
30
3 stars
14
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as friendly, professional, and attentive, contributing to a positive experience for many customers.

Wait Times

Customer feedback indicates a mix of experiences with wait times, with some reporting quick service while others experienced significant delays.

Cleanliness

The facility is noted for being clean and well-organized, enhancing the overall customer experience.

Customer Service

Overall, customers appreciate the excellent customer service, with many highlighting the staff's willingness to answer questions and provide support.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding specific staff interactions and inefficiencies, suggesting room for improvement.
  • AE
    Andrew Echols
    Nov 3, 2025
    5.0
    Good job
  • MG
    Milli Grand
    Oct 20, 2025
    5.0
    My experience at Concentra was great! The lobby was clean, well-organized, and even had snacks and water available. The nurses were kind, professional, and worked together as a team. The nurse did my drug screen & drew my blood was especially wonderful very friendly, positive, and took the time to explain every step before doing anything. She even double-checked something with the doctor right away, which I really appreciated. The wait time was short, and I was in and out quickly. Overall, an excellent experience from start to finish!
  • AR
    Andrew R
    Sep 22, 2025
    5.0
    Quick, easy, painless And we’re willing to answer all of my questions
  • TD
    Todd Davis
    Sep 22, 2025
    5.0
    All good
  • MB
    MYCHAL BOSWELL
    Sep 15, 2025
    5.0
    Super easy and professional environment. Speedy service, as well.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Kansas City?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.

What occupational health services does Concentra Urgent Care provide?

Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.