Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.0
900 reviews
5 stars
550
4 stars
128
3 stars
44
2 stars
35
1 star
143
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, helpful, and professional, although some had negative experiences with specific doctors.
Wait Times
Several reviews mentioned long wait times, particularly for appointments, while others appreciated the quick service.
Customer Service
Overall, customer service was highlighted positively, with many noting the staff's attentiveness and willingness to assist.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing to a pleasant experience.
Mixed Medical Experiences
While many patients had positive interactions with nurses and front desk staff, there were complaints about specific doctors lacking compassion and professionalism.
- BGBenjamin GraberNov 17, 20254.0Most likely of the time I’ve had great experiences there with the staff. My biggest gripe is that they keep the lobby way too hot sometimes… it gets so uncomfortable.
- LDLawanda DavisNov 10, 20255.0Friendly staff, Clean and Great location
- MHMichelle HallmonNov 3, 20255.0I have been to 3 different locations and every person in every office has been extremely nice and helpful! I am still currently going to The location on southwest boulevard and wow they are all amazing from front desk to physical therapy to doctor
- DSDave StroudOct 27, 20254.0Follow up appointment was for 8:00. I arrived 10 mins early and it still took over an hour to be seen by the nurse Practitioner.
- TDTim DannerOct 27, 20255.0The staff at Concentra did a wonderful job in helping me with my injury and physical therapy
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 200 Southwest Boulevard, Kansas City, MO 64108, United States.
What are the operating hours of Concentra Urgent Care during weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Are there any special holiday hours I should be aware of?
Yes, Concentra is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve (Dec 24, 2025), it operates from 8:00 AM to 3:00 PM.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the facility wheelchair accessible?
Yes, Concentra Urgent Care has wheelchair accessible restrooms, although there are no standard restrooms.
How can I contact Concentra Urgent Care by phone or online?
You can call them at +1 816-842-1146 or visit their website at https://www.concentra.com/urgent-care-centers/missouri/kansas-city/crossroads-urgent-care/
Are there any nearby places of interest customers might visit before or after their appointment at Concentra Urgent Care?
Yes, nearby places include Manny's Mexican Restaurant for dining, Boulevard Yoga and Healing Center for wellness activities, and The Everly Event Space for events and accommodations.
Is there convenient banking or automotive service near Concentra Urgent Care?
Yes, BOK Financial bank and Autobahn Motorwerks, an automotive repair and dealership, are located nearby, which could be useful for errands before or after your visit.
Can nearby transit or shopping spots help me when visiting Concentra Urgent Care?
Nearby services like Prize Home + Garden for home goods and Blackbird Collection for clothing offer shopping opportunities, and the Sprint Accelerator coworking space is also close by, making your visit convenient and productive.