Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The majority of customers praised the staff for being friendly, professional, and efficient in their service.
Quick Service
Many reviews highlighted the quick turnaround time for appointments and procedures, with several customers noting they were in and out within an hour.
Clean Environment
Customers consistently mentioned the cleanliness of the facility, contributing to a positive overall experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members and long wait times.
Customer Care
Several reviews emphasized the caring nature of the staff, with many expressing appreciation for the attentiveness and empathy shown during their visits.
JG
JD Gray
Nov 17, 2025
5.0
Dr. Hamilton was knowledgeable and professional. I felt very comfortable visiting with her.
CB
Cyndi Bryan
Nov 17, 2025
5.0
They were polite, respectful and explained what they were doing throughout the entire process.
AO
Andrew Odell
Nov 17, 2025
5.0
Super fast, ladies helped me with the sign in difficulties and was super super nice and helpful!! You guys rock!!
AO
Alisa Osborn
Nov 10, 2025
5.0
Very professional and helpful made sure before I left that all the correct testing required from the company was correct to ensure I dnt have to make another trip....the guy that took my hair he was so nice asking where should he cut I have alot of hair so to me I wasn't concerned however the way he was more concerned and thoughtful made me really appreciate how welcoming, thoughtful, comforting the staff was 10 out of 10 for sure
CW
Curtis Walters
Nov 3, 2025
5.0
Great team and always on top of everything. Went in and got stitched up within an hour of walking in the door. 10/10. Super rare amongst medical facilities these days.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 19000 E. Eastland Ctr Ct, Ste 200, Independence, MO 64055, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care offer services in languages other than English?
Services are provided in English only.
How can I contact Concentra Urgent Care by phone?
You can reach them at +1 816-478-9299.
Is there a website where I can learn more about Concentra Urgent Care?
Yes, their website is https://www.concentra.com/urgent-care-centers/missouri/kansas-city/independence-urgent-care/.
Are there nearby medical services close to Concentra Urgent Care?
Yes, nearby medical services include US HealthWorks, Medical Imaging Inc, and University Health Medical Imaging Independence, which can assist with additional healthcare needs.
What other healthcare facilities are near Concentra Urgent Care for comprehensive treatment options?
Nearby facilities like University Health Dermatology Independence and KC Dental Implants and Oral Surgery offer specialized care, convenient for patients seeking comprehensive treatment.
Are there convenient places to visit near Concentra Urgent Care after an appointment?
Yes, nearby spots such as Sport Clips Haircuts of Independence and Crumbl - Independence (dessert shop) provide opportunities to relax or refresh after your visit.