Concentra Urgent Care

4.3
1200 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
463 Lynn Haven, Hazelwood, MO
63042, United States

Hours

Reviews

4.3
1,200 reviews
5 stars
852
4 stars
114
3 stars
59
2 stars
47
1 star
128

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary conditions and lack of cleanliness in the facility.

Staff Professionalism

Many reviews highlighted the professionalism, friendliness, and helpfulness of the staff.

Long Wait Times

Several customers expressed frustration with long wait times for appointments and services.

Mixed Experiences with Doctors

Feedback on doctors varied, with some patients praising their care while others reported negative experiences.

Customer Service

Overall, customer service was frequently noted as excellent, with staff being polite and accommodating.
  • PE
    Prosperity Edwards
    6 days ago
    5.0
    They were helpful and relax creating a peaceful atmosphere for me and the other patients
  • LL
    LaWanda
    6 days ago
    1.0
    I was at the facility for a DOT Physical. I informed Dr. LANNY TURNER, I do not have HBP as my VA doctor would have me on HBP medication. However, he consistently tried to release me without any recourse; he was very rude and dismissive. Being that I refused to leave without getting what I came for, he stated I was very persistent, and would just turn and walk out the exam room without getting any medical advise or consults. The medical staff (non-physician) was very helpful indeed.
  • PP
    Phillip
    Nov 10, 2025
    5.0
    They got me in quickly and every step of the process was smooth and no matter if a different physician provided care for different procedures, it always felt effortless! The staff was very friendly and talked me through every step. It was all good! Thanks Concentra!!
  • CC
    Chrisinkked
    Oct 29, 2025
    2.0
    Went there for a work injury. The general staff are great and so is the physical therapy my issues are whith how disgusting that building is nobody cleans it properly. There's dirt and grime on almost all the surfaces there was still earwax on the equipment. The carpet behind the counter is black in the middle. Caked in dirt under the rolling chair in the exam room. Dirt on the walls the door handles broken medical equipment in the room it is inexcusable for a medical facility to operate like that.
  • CN
    Carlos Newby
    Oct 27, 2025
    5.0
    Brandon has outstanding knowledge of what goes on within Urgent Care facility. He also great customer service and to make things even better. He’d been able to get me in and out on my lunch break to prevent having to call off work.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.