Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.2
852 reviews
5 stars
584
4 stars
92
3 stars
43
2 stars
34
1 star
99
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, professional, and efficient, although some reported negative experiences with specific staff members.
Wait Times
A significant number of reviews mentioned long wait times, with some customers experiencing waits of several hours, while others noted quick service.
Service Quality
Overall, customers appreciated the quick and efficient service for drug tests and physicals, though there were complaints about the handling of paperwork and procedures.
Facility Cleanliness
The facility was frequently described as clean and well-maintained, contributing positively to the customer experience.
Communication Issues
Several reviews highlighted a lack of communication regarding wait times and processes, leading to frustration among customers.
- PJPatrick Joyner6 days ago5.0I was seen in a very timely manner without excessive wait time. The staff were friendly, courteous and professional, from the front desk to the doctor. In and out within an hours time.
- NSNijaz SarajlijaNov 17, 20255.0Good place.. excellent service.. thanks...
- MBMackenzie BaumhoffNov 10, 20251.0everyone there was honestly rude and the lady that signed me in at the front desk sighed and rolled her eyes when she was told that she had to sign me in. my niece came with me and she went in the back to use the restroom and heard them talking bad about me when i just simply came in for a physical at 4:30. very unprofessional.
- SCSam ChanNov 3, 20253.0Even with scheduled appointment, half of the time was spent waiting. I was having a medical evaluation done for the government. Some of the instructions given were not clear. Additionally, I was required to sign a series of forms but I wasn’t presented with a complete set, which creates subsequent inconveniences of having to print them out and find a place to fax them.
- LFLillian aka Lily FinanOct 26, 20255.0I went for a pre employment drug screen and the staff was kind. They had me on my way very quickly. I didn’t have to wait around for my name to be called.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours of Concentra Urgent Care in Fenton, MO?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on major holidays?
Concentra Urgent Care is closed on major holidays including November 27, 2025 (Thanksgiving), December 25, 2025 (Christmas), and January 1, 2026 (New Year's Day).
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 128 Matrix Commons, Fenton, MO 63026, United States.
What payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Concentra Urgent Care offer services in languages other than English?
Concentra Urgent Care offers services in English.
Is there easy access to restrooms at Concentra Urgent Care?
Concentra Urgent Care does not have restrooms or wheelchair accessible restrooms available.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby you can visit UPS Supply Chain Solutions, Hub Inc, and Ryder Truck Rental. These businesses offer services such as freight solutions, dining options, and vehicle rentals which might be helpful depending on your needs.
How can nearby transport services like Ryder Truck Rental assist me when visiting Concentra Urgent Care?
Ryder Truck Rental near Concentra Urgent Care can provide vehicle rentals if you need transportation or moving services while you are attending your appointment.
Are there any health-related services near Concentra Urgent Care that complement my visit?
Yes, nearby Option Care Health and Walgreens Infusion offer pharmacy and home health care services, which could be useful for follow-up treatments or medications after your visit to Concentra Urgent Care.