Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Roseville provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.4
209 reviews
5 stars
119
4 stars
5
3 stars
5
2 stars2
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff for being friendly and helpful, others reported rude and dismissive behavior from management, particularly towards those with state insurance.
Staff Competence
Several reviews highlighted the competence and helpfulness of specific staff members like Alvin and Cat, who provided excellent assistance in selecting frames and navigating insurance.
Negative Experiences
Numerous customers reported negative experiences, including feeling disrespected, receiving incorrect prescriptions, and encountering unprofessional behavior from management.
Insurance Issues
Customers expressed frustration with how insurance was handled, particularly regarding limitations for those on state insurance and lack of transparency in billing practices.
Overall Satisfaction
While some customers had positive experiences and would recommend the location, a significant number expressed dissatisfaction and indicated they would not return.
- EKEmma KasigaJan 6, 20265.0Alvin, the manager was amazing. He was helpful and truly helped me navigate the whole process. That is how it should be. I am so glad I ended up at Pearle Vision in Roseville (my original plan was to go elsewhere).
- EWeL WarnestDec 17, 20251.0Very clear that they don’t care about people on state insurance. Came tonight because a family member has had good luck finding cute/unique frames here in the past. Not only were we treated as unimportant and not valued customers, but on top of that, the person who was helped instead was praised for being so patient as if we hadn’t been patient the whole time we were waiting (over 20 minutes). I was never told there was a line. We were barely acknowledged in the store. In our household of six, four of us wear glasses. We are not all on state insurance, but I know that none of us will be getting our glasses at Pearle again. If I could give a zero star rating, I would.
- JLJoann LindmanDec 17, 20255.0I purchased a pair of glasses last year, Kate Spade frames… very cute. I recently notice that part of design on the front of the frame came off the frame. I spoke with the manager, he immediately picked up another exact pair and switched my lens to the new frame. You totally surprised me. Thank you so much for such excellent customer service. I will be purchasing my next pair of glasses from you.
- JBJhenna BeckerNov 21, 20251.0Awful. I’ve never felt so alienated in my life. I already come in to the eye doctor with a ton of anxiety, and this doctor did not help at all. I also came in with my boyfriend to help with the anxiety, and the doctor was very dismissive of my feelings and would not let my boyfriend join me in the exam room. The doctor also barely let me get a word in during the appointment, so I didn’t get a chance to explain that I have a hearing loss and to ask if he could talk more slowly and clearly. Please take this review under consideration for future patients. I will say, the receptionists are fantastic!! They’re super nice and patient and very clear. However, I will not be coming back to this establishment for an eye exam again.
- SSSarah SanchezNov 16, 20255.0I've been going to Pearle Vision for decades now and have visited locations all around the Twin Cities. I'm usually expecting a fairly neutral experience. I only come once a year for an exam and contact purchase. My visit this past Saturday was worth commenting on. It was busy when I walked in but I was still acknowledged and kindly greeted. The staff were efficient and giving people the attention they needed. Everything went smoothly!
Frequently Asked Questions About Pearle Vision
What services does Pearle Vision in Roseville provide?
Pearle Vision offers eye examinations, Optomap retinal exams, and provides prescription eyewear with digital retinal photos.
Which brands of eyewear are available at Pearle Vision in Roseville?
They carry a wide variety of designer frame brands including Burberry, Coach, Dior, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What are the operating hours of Pearle Vision in Roseville?
Pearle Vision is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:30 AM to 3:00 PM, and is closed on Sundays.
Does Pearle Vision accept insurance and what plans are honored?
Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare, with many locations being EyeMed PLUS Providers.
How can I schedule an eye exam at Pearle Vision Roseville?
You can schedule an eye exam online using their reservation URL: https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21059470.
What forms of payment are accepted at Pearle Vision in Roseville?
They accept Cash, Check, Discover, MasterCard, and Visa.
Are there wheelchair accessible restrooms available at Pearle Vision?
Yes, Pearle Vision has wheelchair accessible restrooms.
What nearby coffee shops can I visit before or after my appointment at Pearle Vision?
You can visit nearby coffee shops such as Caribou Coffee and Bruegger's Bagels for a coffee or snack before or after your eye care visit.
Where can I find a pharmacy close to Pearle Vision in Roseville?
Walgreens is a nearby pharmacy where you can conveniently fill prescriptions or purchase health-related products.
Are there any nearby beauty or tanning salons close to Pearle Vision?
Yes, European Wax Center offers waxing and beauty services, and Palm Beach Tan and Darque Tan provide tanning services nearby.