Concentra Urgent Care

4.2
909 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
4080 W Broadway, Robbinsdale, MN
55422, United States

Hours

Reviews

4.2
909 reviews
5 stars
616
4 stars
95
3 stars
44
2 stars
36
1 star
118

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff attitude is mixed; while many customers praised the friendliness and professionalism of nurses and doctors, several reviews highlighted rudeness from front desk staff.

Efficiency

Many customers appreciated the quick service and minimal wait times, noting that they were seen promptly and had a smooth experience.

Facility Issues

Some reviews mentioned cleanliness concerns and outdated equipment, with specific complaints about the lack of a bathroom in the facility.

Customer Service

Overall, customer service received positive remarks, although there were notable complaints about specific staff members being unhelpful or dismissive.

Insurance Concerns

Several customers expressed frustration regarding insurance acceptance and the handling of insurance-related issues.
  • KO
    Kirstin Opal
    6 days ago
    1.0
    Front desk staff was rude and not helpful. I was called back by someone in another room, instead of them coming to the waiting room to get me so I walked around until I found who was calling me. There’s black mold in the bathroom of this health facility. I let a nurse know, she didn’t care. Felt very rushed and no bedside manner or customer service of any kind.
  • MV
    Mark Vaars
    6 days ago
    1.0
    Came here for a quick drug screen and physical waited over 1 ½ hours while everyone that came in after me got called back. This place was not very helpful or organized we were all over the place during the visit. I won't be back only reason I came is because my employer forced me to use this clinic
  • TL
    Theo Love
    Nov 11, 2025
    1.0
    waited for 2 hours not a big deal but reception didn't give me my DOT cards before I left and had to go back for them. Also they lost the results of my UA and had to reschedule and do it again for the same company to no fault of my own
  • RS
    Robert Schulzetenberg
    Nov 10, 2025
    1.0
    I had to wait 45 minutes to get an immunization. And the person giving my shot was not friendly.
  • AB
    Amy Belflower
    Oct 15, 2025
    5.0
    Great service at this Concentra location. I came in almost at closing time for a flu shot, and it was the only time I was able to get it done because of my work schedule. They checked me and told me it was no problem and that they were happy to do it. Everyone had a great attitude that worked there and they got me in and out quickly! I would definitely return here!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the regular business hours for Concentra Urgent Care in Robbinsdale, MN?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.