Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Feedback on staff attitude is mixed; while many customers praised the friendliness and professionalism of nurses and doctors, several reviews highlighted rudeness from front desk staff.
Efficiency
Many customers appreciated the quick service and minimal wait times, noting that they were seen promptly and had a smooth experience.
Facility Issues
Some reviews mentioned cleanliness concerns and outdated equipment, with specific complaints about the lack of a bathroom in the facility.
Customer Service
Overall, customer service received positive remarks, although there were notable complaints about specific staff members being unhelpful or dismissive.
Insurance Concerns
Several customers expressed frustration regarding insurance acceptance and the handling of insurance-related issues.
KO
Kirstin Opal
6 days ago
1.0
Front desk staff was rude and not helpful. I was called back by someone in another room, instead of them coming to the waiting room to get me so I walked around until I found who was calling me. There’s black mold in the bathroom of this health facility. I let a nurse know, she didn’t care. Felt very rushed and no bedside manner or customer service of any kind.
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Mark Vaars
6 days ago
1.0
Came here for a quick drug screen and physical waited over 1 ½ hours while everyone that came in after me got called back. This place was not very helpful or organized we were all over the place during the visit. I won't be back only reason I came is because my employer forced me to use this clinic
TL
Theo Love
Nov 11, 2025
1.0
waited for 2 hours not a big deal but reception didn't give me my DOT cards before I left and had to go back for them. Also they lost the results of my UA and had to reschedule and do it again for the same company to no fault of my own
RS
Robert Schulzetenberg
Nov 10, 2025
1.0
I had to wait 45 minutes to get an immunization. And the person giving my shot was not friendly.
AB
Amy Belflower
Oct 15, 2025
5.0
Great service at this Concentra location. I came in almost at closing time for a flu shot, and it was the only time I was able to get it done because of my work schedule. They checked me and told me it was no problem and that they were happy to do it. Everyone had a great attitude that worked there and they got me in and out quickly! I would definitely return here!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the regular business hours for Concentra Urgent Care in Robbinsdale, MN?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026. It is open with reduced hours (8:00 AM to 2:00 PM) on December 24 and December 31, 2025.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4080 W Broadway, Suite 200, Robbinsdale, MN 55422, USA.
How can I contact Concentra Urgent Care by phone or fax?
You can call Concentra Urgent Care at +1 763-398-8888 or send a fax to +1 763-398-0670.
Where can I find more information online about Concentra Urgent Care?
More information can be found on their website at https://www.concentra.com/urgent-care-centers/minnesota/detroit/robbinsdale-urgent-care/ or their Facebook page at https://www.facebook.com/375517852610591.
What nearby places can I visit around Concentra Urgent Care?
Nearby places include Greater Grace Hair Solutions (beauty salon), US HealthWorks (medical doctor), and The Lodge- Stage 81 (American restaurant).
Are there dining options near Concentra Urgent Care?
Yes, you can visit The Lodge- Stage 81 (American cuisine), Taqueria El Parian (Mexican restaurant), Athens Cafe (Greek restaurant), and First Crack Cafe (coffee shop) near Concentra Urgent Care.
Where can I get hair and beauty services near Concentra Urgent Care?
Nearby hair and beauty options include Greater Grace Hair Solutions, Queens Beauty Supply, and Great Clips hair salon.
What medical-related services are located near Concentra Urgent Care?
Nearby medical services include US HealthWorks, Clear Lakes Dental (dentist and oral surgeon), Robin Wellness Center (chiropractor), and Institute for Athletic Medicine (doctor and physical therapy).