Concentra Urgent Care

4.1
523 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Details

  • Wheelchair accessible entranceAvailable

Location

Concentra Urgent Care
2520 Pilot Knob Road, Mendota Heights, MN
55120, United States

Hours

Reviews

4.1
523 reviews
5 stars
353
4 stars
49
3 stars
25
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies significantly, with some customers praising their friendliness and professionalism, while others report rudeness and unhelpfulness, particularly at the front desk.

Wait Times

Many customers expressed dissatisfaction with long wait times, often exceeding expectations, even with scheduled appointments.

Service Efficiency

Several reviews highlighted the efficiency of the service, noting quick processing times for tests and appointments, although this was inconsistent across experiences.

Cleanliness and Environment

The facility is generally described as clean and well-organized, contributing positively to the overall experience.

Medical Care Quality

While some patients appreciated the thoroughness and professionalism of the medical staff, others reported negative experiences with specific doctors and procedures.
  • DZ
    Danny Zaccardi
    Nov 3, 2025
    2.0
    The nurse was great the doctor left something to be desired. She didn't know what physical she was doing. She was shaming me about my weight and told me I need to do a sleep study because im overweight and continued to shame me about my weight and then at the end told me oh this isn't for a dot physical and said looks like you dont need to do the sleep study and continued to tell me how overweight I am I was not pleased when I told her numerous times I am diabetic and have been without my meds that help me manage my weight
  • BJ
    Benjamin James
    Nov 3, 2025
    5.0
    I was well taken care of, even when there was an problem with paper work on my behalf they took care of it without any backlash. Highly recommended.
  • AA
    Alinasir Abdi
    Nov 3, 2025
    5.0
    I was ill and worried when I was coming to-this clinic. They listened to me, did a lot of diagnostics, and gave me amazing guidance and prescriptions. They were kind, knowledgeable and polite. They have amazing doctors and great service.
  • MA
    MarQ A
    Oct 27, 2025
    4.0
    The team were super nice & happy to support along the way! The doctor was the COOLEST I think I have ever met!!! I'm not certain, but it appeared the site might have been understaffed, as they were running 30mins late for a scheduled appointment. Overall, I would go back & would recommend using this location!
  • RG
    Reed G
    Oct 27, 2025
    4.0
    Very efficient. Was concerned I would have a long wait time since it was busy, but got called quicker than expected and the process with fast and friendly from that point on. Front desk was a little grumpy annd I felt out of place asking questions otherwise I would have given 5 stars.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the regular operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.