Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Feedback on staff varies significantly, with some customers praising their friendliness and professionalism, while others report rudeness and unhelpfulness, particularly at the front desk.
Wait Times
Many customers expressed dissatisfaction with long wait times, often exceeding expectations, even with scheduled appointments.
Service Efficiency
Several reviews highlighted the efficiency of the service, noting quick processing times for tests and appointments, although this was inconsistent across experiences.
Cleanliness and Environment
The facility is generally described as clean and well-organized, contributing positively to the overall experience.
Medical Care Quality
While some patients appreciated the thoroughness and professionalism of the medical staff, others reported negative experiences with specific doctors and procedures.
DZ
Danny Zaccardi
Nov 3, 2025
2.0
The nurse was great the doctor left something to be desired. She didn't know what physical she was doing. She was shaming me about my weight and told me I need to do a sleep study because im overweight and continued to shame me about my weight and then at the end told me oh this isn't for a dot physical and said looks like you dont need to do the sleep study and continued to tell me how overweight I am I was not pleased when I told her numerous times I am diabetic and have been without my meds that help me manage my weight
BJ
Benjamin James
Nov 3, 2025
5.0
I was well taken care of, even when there was an problem with paper work on my behalf they took care of it without any backlash. Highly recommended.
AA
Alinasir Abdi
Nov 3, 2025
5.0
I was ill and worried when I was coming to-this clinic. They listened to me, did a lot of diagnostics, and gave me amazing guidance and prescriptions. They were kind, knowledgeable and polite. They have amazing doctors and great service.
MA
MarQ A
Oct 27, 2025
4.0
The team were super nice & happy to support along the way! The doctor was the COOLEST I think I have ever met!!! I'm not certain, but it appeared the site might have been understaffed, as they were running 30mins late for a scheduled appointment. Overall, I would go back & would recommend using this location!
RG
Reed G
Oct 27, 2025
4.0
Very efficient. Was concerned I would have a long wait time since it was busy, but got called quicker than expected and the process with fast and friendly from that point on. Front desk was a little grumpy annd I felt out of place asking questions otherwise I would have given 5 stars.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
What are the regular operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 2520 Pilot Knob Road, Suite 250, Mendota Heights, MN 55120, USA.
Is Concentra Urgent Care accessible for individuals with disabilities?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 651-224-8264 and send a fax to +1 651-224-8265.
Does Concentra Urgent Care have a social media presence?
Yes, they are on Facebook as "Concentra Urgent Care", Instagram as @concentrahealth, and Twitter as @concentra.
Are there any holiday hours for Concentra Urgent Care?
On November 27 and December 25, 2025, and January 1, 2026, Concentra is closed. On December 24 and December 31, 2025, they are open from 8:00 AM to 2:00 PM.
What nearby hotels can visitors stay at when visiting Concentra Urgent Care?
Nearby hotels include Extended Stay America - Minneapolis - Airport - Mendota Heights, WoodSpring Suites Minneapolis Airport Mendota Heights, and Courtyard by Marriott Minneapolis-St. Paul Airport.
Are there any mental health services near Concentra Urgent Care?
Yes, nearby mental health services include The Lazarus Project, Ellie Family Services, Intero Psychedelic Therapy, and Ellie Mental Health.
How can nearby occupational health providers complement services at Concentra Urgent Care?
Twin Cities Occupational Health & Rehabilitation near Concentra offers laboratory testing and additional health services that can complement injury and occupational health treatments.