Brookdale Eagan

Reviews

• LK

  Liz Kunz

  Dec 8, 2025
  5.0
  Great place for a loved one with dementia. The staff is very loving and caring, they treat the residents like family. Would highly recommend.
• KO

  Kathleen Orme

  Oct 22, 2025
  5.0
  Brookdale Eagan is completely different than other nursing homes my mother has been in. My mother is happy and well cared for which is a great relief for me. The staff knows her well and reaches out to me if there are any issues.
• KC

  Kevin Curtis

  Oct 22, 2024
  1.0
  This place is expensive and doesn't provide all the services they charge for. Pricing is "al-la-cart" meaning they charge for everything. There were many caring staff, but the Health and Wellness Director, Michelle Allen uses bullying when you have concerns. She routinely threatened to raise the price when we had concerns, and she blamed inappropriate treatment on the victim's dementia. Perhaps she is on commission, but her focus was on extracting as much money from our family as possible. When she began to fight against hospice care and insisted on changing doctor's orders to suit herself, we moved my dying father to a different facility. It was a horrible experience to deal with when you're dealing with a dying family member. I cannot recommend this place. Keep looking.
• TR

  Theresa Regis

  Jul 13, 2021
  1.0
  If you care about your loved one, this is not the place for them. Only 24oz of fluid per day. 4oz water 4oz of juice. At meals. No milk, unless a loved one is there to ask for it. The executive directors response was, well some of our patients can't have milk. Well my mom can! and likes milk. The patient suffers so they can save some money. Same with the food. I wouldn't feed it to my pet. Ten days into her stay I had noticed none of her new bath products had not even been opened including her new toothbrush still in the box. Please do your research for your loved one. They deserve so much better than this.

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