Brookdale Eagan

Reviews

• KO

  Kathleen Orme

  Oct 22, 2025
  5.0
  Brookdale Eagan is completely different than other nursing homes my mother has been in. My mother is happy and well cared for which is a great relief for me. The staff knows her well and reaches out to me if there are any issues.
• JP

  Jessie Pietruszewski

  Jul 4, 2020
  1.0
  The food is cheaply prepared. This place is all about making and saving money. The place smells like urine. The furniture and carpet is fully of urine. The place is so out dated. The washing machines and dryers are so old and gross. There are anta everywhere. There isn't proper housekeeping. And not to mention so understaffed. No proper activities. They share medication between residents. Med passers are not properly trained. And they pay there employees very low. Employees are not appreciated. The management only cares about themselves.
• SM

  Scott M

  Aug 1, 2019
  5.0
  I wanted to write a current review on Brookdale Eagan and share a note thanks applauding their ongoing efforts in taking care of my dad, especially in the face of the pandemic. My father, who has lived at Brookdale Eagan for 2+ years now, continues to receive extraordinary care. Through face-time phone calls and porch-side visits, not only has Brookdale’s staff been able to keep me and my family fully connected with Dad during the quarantine, but also, Michelle, the amazing Executive Director, or Pauline, the communities Health and Wellness Director, routinely call me with updates or will text me with pictures or videos of my father having a great time. Dad has simply flourished since joining the Brookdale Eagan community and, for that, I am grateful to the entire staff for their ongoing commitment to “best in class” memory care. ***Note***I wrote the below 11 months ago and agree with everything I shared originally as well. I would highly recommend Brookdale Eagan for anyone needing dementia and memory care for their loved ones. My father has lived there for over six months and is thriving due the excellent care he is receiving. The staff is amazing and all are highly competent with special credit and thanks to the executive director for her leadership and commitment to the Brookdale community. I couldn't ask for a better home for my dad. Thank you Brookdale Eagan.
• MF

  margaret finnegan

  Feb 15, 2019
  5.0
  My Mother lives in our home and we needed to find a two week respite for her when we were leaving the country for a tour. We had visited Brookdale before as part of our process in finding Mom a place to go should we not be able to take care of her in our home. Brookdale was one of two places that my Mom had positive feelings about out of seven different facilities. My Mom's stay ended up being very positive. The staff were so kind and helpful, making my Mom feel comfortable from day one. They never hesitated to contact us if they needed more information. They even texted me while I was on my trip to show her participating in different activities and to give me an update on how well she was doing. They also went out of their way to make my many family members, who visited, to feel welcome as well. Although my Mom was happy to get home to her own bed, when asked how she felt about Brookdale, she said, "It was a nice place to be." She liked the food and said all of the staff were very nice. I would not hesitate to bring her there for a respite again and should the time she needs full-time care, this place would be on the top of our list.

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