Planet Fitness

Reviews

• TC

  Tatianna Carlisle

  Nov 10, 2025
  1.0
  By far the worst experience I’ve ever had at a gym in my life!!!!!!!! For starters we walked in and I was unaware of the no crocs rule which is kinda silly in my opinion because what if I’m working out arms that day, the kind of shoes I’m wearing is quite literally irrelevant but me and my friend where told that we can’t come in here with kinda of shoes and had to go home to get better shoes. Once we came back again we worked out for a bit and after words as we where heading out we both decided to hit the massage chairs ( me and her both have our own black card membership and now at the time have scanned our pass twice, once upon arrival the first time and the second time after coming back with proper shoes). The man at the front desk explained that we both need to have our own pass and we explained we do, we both scanned our own pass when we arrived. He then had his coworkers re check us which alone is quite frustrating but we do so anyway, we scanned our SEPARATE passes and the guy confirmed it and then asked us what we would like to do, we then tell him the massage chairs ( I do want it to be know that the 2nd guy at the desk was respectful) but as the guy goes to set the massage chairs the first guy had yelled something and we had turned around and asked what did he say and he wouldn’t repeat it and just said never mind. We then go to the massage chairs that they told us was ready but only one of them was set so my friend goes back up front to ask them to set the other timer for the second chair, she comes back and we are sitting there for maybe 2 minutes and the 3 rd guys comes back there and started staring at us so my friend asked him what can we help you with he then says which one is the friend and which one is the guest and then now for the 2nd + time we have to explain that we have our own passes and then He leaves and as he is leaving you can hear him yell never mind never mind to his coworker. In all this was just a terrible experience and is unacceptable behavior. What’s the point of having to scan our own passes if your coming to still question us on and on about.
• NO

  Novo One

  Sep 30, 2025
  5.0
  I've been a member of PF of and on for years, and I can't say enough about the staff at this location. Particularly the Gym's manager "Stony." Anytime I've had a minor issue or witnessed others having issues ranging from billing to car troubles....I've watch Stony immediately make problem solving the sincere focus of his attention. His ability to remove others agitations around problem solving is undoubtedly a big reason the place runs so smoothly and the staff always showcases competent comfort and dedication toward the job/people. This along with the places affordability makes it hands down the best gym in the Metroland area! Thanks for being a great gym you-all!!! Blake.
• TM

  Tridon Visual Media

  Sep 30, 2025
  5.0
  They have a great facility! Staff is super kind and they follow the "rule book". Management is legit! They actually take time to get to know names and carry convo. The equipment is a huge plus as they have new machines and everyone in this gym seems to be very respectable. I am in here 5 days a week and they seem to have their machines updated and a wide selection of heavier weights. Never heard a lunk alarm go off and they have people of all fitness levels that can work around eachother without incident. Even in the busy nights or earlier mornings people seem to understand that the machines are for everyone and respect your sets. They have a full circuit area and this gym I seem to like over all. Showers clean and the bathrooms are as well. If you want a comfortable place to learn or just get the basic down this is it. If you have years of experience even better you will fit right in!
• LN

  Lissi Nasa

  Sep 24, 2025
  1.0
  It's incredible that with so many people paying a monthly fee, they don't have the money to buy new machines.
• JF

  jeremy francen

  Sep 12, 2025
  3.0
  Ok

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