Planned Parenthood - Apple Valley Health Center - Closed

Reviews

• KR

  Kayla Roberts

  Nov 6, 2023
  1.0
  Really really disappointed in the way planned parenthood has gone so downhill. Been trying to pick up my birth control for almost a week, my normal store i go to has been closed every single time i have tried to go and pick it up. extremely frustrating, i was told Monday they would be open. and now here i am in the parking lot with locked doors and no birth control..
• E2

  Em 2blunt

  Aug 2, 2023
  2.0
  This is my go to location since it had low wait times and was close to where I was living. I recently scheduled testing and contraceptive appointments two weeks ago, they were very scheduled out and I’m starting a new job so i have very little availability. They just called me today to tell me they won’t have clinician and they canceled them. Two weeks is way too long to wait to contact a patient and there is nothing they can do to make it up to the patient in such a case. Absolutely appalling scheduling even if this issue didnt happen, I will not be going through Planned Parenthood anymore they dont care enough about their patients anyway.
• BL

  Berta Lecuyer.

  Oct 11, 2020
  5.0
  Wonderful wonderful service. Very friendly stuff. The doctor Sandra and the young nurse helped with all my questions, They were wonderful and very professional. Also I would like to thank you to Irina the lady in the front desk she is very nice and helpful lady. She was very patient with my accent. Thanks to everyone there.
• RB

  Rich Brown

  Nov 12, 2018
  1.0
  Be aware that after receiving services here (even if you pay your bill up front), if they happen to forget to charge you for any small parts of your service, they WILL add that charge after the fact, and they WILL bill your listed address (regardless if they note the account to not send mail, they will not try to call you about the charge, they will just send the bill in your name and list all services you had done in the bill, including what's already been paid for.) Don't worry, when I called them about this a manager made a point to talk to me and make sure I know that none of their reps can 'guarantee' that an address on file won't receive a bill. She didn't have much to say about the addition of fees after the service was paid for, which resulted in the billing my wife received before me. They did also comp the $3 charge, which will go a ways in covering the following split up of my household. That was nice of them. (Edit: It's been years from this post, and I'd like to add that I was at their facility to test for STDs.. from an encounter I had while on a 'break' my then-wife initiated. -- Fast forward to this event, which happened as we were talking about getting back together. She used the paperwork she received from PP to claim that our 'separation was not a break, and here's clear proof that he's a dirty cheater'. Please note, that she divorced me and married the guy she was seeing during our break. She just denied being with him prior to ending things, and no one questioned anything because of the bill in hand. (She married him 6 months after our divorce.) -- To Planned Parenthood: I deserved the right to have that conversation with my wife on my own terms, without giving her ammunition to ruin my life, instead of ending the relationship amicably. You then spoke down to me when I called about this error. Since, I've spent most of my savings on lawyers to retain the custody of my children (who openly prefer living with me, vs their mother and stepfather who dislikes them). I assume plenty of readers thought I was some jerk that got his just desserts.. and I wanted to share some important details. Plan absolutely screwed me over, and gave a spiteful and manipulative person the means she needed to hurt me in ways that I've never healed from. I hope this story helps someone avoid a similar fate, as this has affected my entire life negatively, and it never had to happen this way. Thanks for reading.)

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