Olivia, the hygienist, received high praise for her gentle and thorough cleaning, with many customers expressing trust and comfort in her care.
Customer Service Issues
Numerous reviews highlighted significant problems with appointment scheduling, cancellations, and unresponsive staff, leading to frustration among patients.
Professionalism and Care
While many patients appreciated the professionalism and caring nature of the dental staff, there were also complaints about rude behavior and lack of empathy from some team members.
Facility and Equipment
The office was noted for being clean and well-equipped, contributing to a positive experience for many patients.
Long Wait Times
Several customers reported excessive wait times for appointments, both in the lobby and during procedures, which negatively impacted their overall experience.
RR
Rebecca
Sep 24, 2025
5.0
I have been going here for over 15 years with the same hygienist. The doctors are constantly changing but I trust Olivia to the max. If it wasn’t for her I would ABSOLUTELY be finding another place. She makes the office homey and familiar and is always looking for my best interest! She is five stars hands down.
EE
Eklypps
Aug 18, 2025
1.0
I felt compelled to comment after reading how 'wonderful' Olivia the hygienist was. I unfortunately had quite the opposite experience. I had a deep cleaning done by her, which by all accounts and research should be a thorough process, usually lasting anywhere from 45 minutes to 2 hours (per session, which is half the mouth)
My entire deep cleaning, per session, lasted only about 15 minutes(!)
It literally took longer for my mouth to numb up. When I inquired as to why it was so brief, her response was that it was because I was missing a couple of molars on each side. I found it rather insulting considering I knew that wouldn't make that significant of a time difference! She also mentioned that the tartar and plot build up would have to be removed by the dentist later(!?)
Are you kidding me. Every regular dental cleaning in the past has been more thorough than what I experienced at this very important (and expensive) deep cleaning. I understand that a deep cleaning involves going below the gun line. But that's really all she did, and as I mentioned there's no way even that was properly done job in that short amount of time. I found the
Dentist himself to be very kind and informative, but because of this abysmal job of the hygienist, I will be going elsewhere. Absolutely unacceptable.
MR
Martha Rodney
Jul 31, 2025
5.0
Olivia is a total pro!
I’ve had a lot of cleanings over the years, but Olivia made this one feel different — in the best way. She’s super friendly, easy to talk to, and made the whole appointment feel relaxed and smooth. No pain, no awkwardness — just great energy and solid work.
She explained everything she was doing without overcomplicating it and gave me tips without making me feel bad. You can tell she loves what she does and really wants you to walk out feeling good. Definitely someone you look forward to seeing every visit!
JJ
John
Jul 31, 2025
5.0
Olivia is amazing!
Olivia is hands down the best hygienist I’ve ever had. She’s super gentle, thorough, and makes the whole cleaning process actually enjoyable. You can tell she really cares about her patients and takes the time to explain everything in a way that makes sense.
She’s always got a great attitude, makes you feel comfortable, and keeps everything professional but still friendly. If you’re nervous about cleanings or just want someone who really knows what they’re doing, Olivia is the one to see. Highly recommend her every time!
Frequently Asked Questions About Dental Care of Michigan
What are the operating hours of Dental Care of Michigan during weekdays?
Dental Care of Michigan is open Monday through Wednesday from 7:00 AM to 5:00 PM, Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 2:00 PM. It is closed on weekends.
How can I schedule an appointment at Dental Care of Michigan?
You can schedule an appointment by visiting their reservation website at https://www.certify.care/NADG?IsIframe=1&LocationId=A82DD82A-99BF-4458-BC69-A82CE130ADCF&FacilityId=0 or by calling their main phone at +1 248-855-1855.
What types of dental services does Dental Care of Michigan offer?
Dental Care of Michigan offers services including cosmetic dentistry, general dentistry, pediatric dentistry, and other dental health services.
Where is Dental Care of Michigan located?
Dental Care of Michigan is located at 7125 Orchard Lake Rd, Suite 310, West Bloomfield, MI 48322, USA.
Is Dental Care of Michigan currently open?
No, Dental Care of Michigan is closed on weekends. Check their weekday hours for available appointment times.
Does Dental Care of Michigan have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/1203537286441765 under the name DentalCareMichiganWestBloomfieldTownship.
Which nearby medical or health-related facilities can I visit along with Dental Care of Michigan?
Nearby health-related places include Healthy Urgent Care, Oakland Health, Metro Vein Centers, and M&Y Care, LLC, which offer various urgent care, home health, and specialist services.
Are there nearby retirement or senior living facilities around Dental Care of Michigan?
Yes, Waltonwood Senior Living and Singh Apartments are nearby and provide senior living and retirement home services.
Where can I find insurance services near Dental Care of Michigan?
Phil Klein Insurance Group and Paragon Underwriters are nearby insurance agencies offering home, rental, life, and general insurance services.
What other health and wellness services are available near Dental Care of Michigan?
Near Dental Care of Michigan, you can find services such as acupuncture, massage, physical therapy, counseling, and wellness at Metro Detroit Acupuncture, Dwight Orthopedic Rehabilitation, Feinberg Consulting, and Revelry Wellness.