Business Details
About
Medical Supply StorePediatric Sleep MedicineSleep Apnea SuppliesSleep Medicine
The mission of Sleep Solutions Inc. is to exceed the standards for providing home respiratory and medical equipment to patients. Also, we strive to improve the well-being of our patients thru education and compassion. Sleep Solutions Inc. will be recognized as the premier provider in our market. We strive to be miles ahead of our competition.
Location
Sleep Solutions Home Medical Equipment
1280 East Big Beaver Road, Troy, MI
48083, United States
Hours
Reviews
4.7
856 reviews
5 stars
763
4 stars
38
3 stars2
2 stars5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individuals like Steve, Chris, and Amy.
Product Knowledge
Staff demonstrated a strong understanding of CPAP equipment, providing thorough explanations and guidance to customers.
Service Issues
Several reviews highlighted issues with order fulfillment and customer follow-up, indicating a need for improvement in these areas.
Positive Experiences
Many customers reported feeling comfortable and well-informed after their interactions, leading to a positive overall experience.
- JMJudy ManningDec 30, 20255.0Steve P was very informative , very efficient, and very easy to understand
- JLJavier LopezDec 30, 20255.0Steve did an amazing job !! Very informative and friendly !!
- KBKaren BrownDec 20, 20255.0Steve did a great job of demonstrating my machine and giving me information.
- DMDon MattielloDec 10, 20255.0Steve was awesome. Not much more can be said. He knows the machine, answered all my questions. He made some recommendation for a new size mask and that turned out spot on. Love the guy. My sleep has improved so much. Thanks. Don
- RGRob GDec 5, 20255.0Just spoke on the phone with Ray – One of the most informative and helpful phone calls I’ve ever had from a medical standpoint. Being that I’ve moved out of state since I originally got my CPAP in 2019, I had an issue that was not possible for Sleep Solutions to assist with, but he still went out of his way to give me as much information as possible to help me do what’s best for me. I felt he definitely deserved a special shoutout for that as being a kind, caring person should not go unrecognized. When I eventually move back to Michigan, it’s those kinds of interactions that guarantee me as a returning customer. Thank you so much, Ray!
Frequently Asked Questions About Sleep Solutions Home Medical Equipment
What types of medical equipment does Sleep Solutions Home Medical Equipment provide?
Sleep Solutions Inc. provides home respiratory and medical equipment, specializing in sleep apnea supplies and pediatric sleep medicine.
Where is Sleep Solutions Home Medical Equipment located?
The business is located at 1280 East Big Beaver Road, Suite B, Troy, MI 48083, USA.
What are the business hours of Sleep Solutions Home Medical Equipment?
The store is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Sleep Solutions Home Medical Equipment?
Payment options include American Express, Cash, Check, Discover, Mastercard, PayPal, and Visa.
Since when has Sleep Solutions Home Medical Equipment been established?
Sleep Solutions Inc. has been serving customers since 1997.
How can customers contact Sleep Solutions Home Medical Equipment?
Customers can reach them by phone at +1 248-688-9095 or via email at katie@sleepsolutionsinc.com.
Does Sleep Solutions Home Medical Equipment have an online presence?
Yes, they have a website at https://www.sleepsolutionsinc.com/ and social media accounts on Facebook, Instagram, and Twitter.
What service areas does Sleep Solutions Home Medical Equipment cover?
They serve the areas of Grand Rapids, Troy, Whitmore Lake, and Detroit in Michigan.
What nearby places might be useful for visitors to Sleep Solutions Home Medical Equipment?
Nearby places include Somerset Mall for shopping, the World Bank for banking services, and TTI - Training & Treatment Innovations for medical counseling and family practice.
How can the nearby Somerset Mall be of benefit when visiting Sleep Solutions Home Medical Equipment?
Customers can combine their visit for medical equipment with shopping or dining at Somerset Mall, which is conveniently nearby.