Business Details
About
Medical Supply StorePediatric Sleep MedicineSleep Apnea SuppliesSleep Medicine
The mission of Sleep Solutions Inc. is to exceed the standards for providing home respiratory and medical equipment to patients. Also, we strive to improve the well-being of our patients thru education and compassion. Sleep Solutions Inc. will be recognized as the premier provider in our market. We strive to be miles ahead of our competition.
Location
Sleep Solutions Home Medical Equipment
1280 East Big Beaver Road, Troy, MI
48083, United States
Hours
Reviews
4.7
842 reviews
5 stars
750
4 stars
37
3 stars2
2 stars5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Chris, Nicole, and Amy.
Professionalism
Technicians were frequently described as professional and thorough, providing clear explanations and addressing customer questions effectively.
Product Knowledge
Staff demonstrated a strong understanding of CPAP equipment, with multiple reviews noting their ability to explain usage and maintenance clearly.
Service Issues
Several customers reported issues with order fulfillment and customer service responsiveness, indicating a need for improvement in these areas.
Overall Satisfaction
While many customers had positive experiences, there were notable complaints about billing practices and service delays that affected overall satisfaction.
- ISIrene SawyerNov 12, 20255.0Extremely friendly and very wonderful to talk to. Just an amazing person
- CACathy ArsenaultNov 7, 20255.0I appreciate everyone who has helped prep for this new experience and the continuing support should I need it. Thank you everyone.
- TMTJ McNameeNov 6, 20255.0Very knowledgeable and professional. He took his time and explained in detail so I could understand. Well Done!
- GRGwenda RichmondOct 23, 20255.0Chris T came to my home, did the job he was sent out to do. He was very knowledgeable in every way. He made sure that all my questions were answered and that I had a clear understanding of the use and cleaning of the parts and machine. I felt very comfortable with his demonstrations and I appreciate the training he received because he new what and how and where everything should go and how to use the screen on the front. Thank you Chris T.
- JHJennifer HolbrookOct 23, 20255.0NiCole is very kind and compassionate and was very informative about my CPAP machine. She knew what she was talking about and gave me great information and was very helpful. I loved dealing with her And now I haven’t had much experience dealing with the others. They have been very helpful and kind. Also, when I did, I also dealt with Ray on a couple. Occasions And he was also very, very patient and kind. I’ve had a great experience going through. My new sleep apnea Diagnosis it was a little scary finding out I had sleep apnea, but everybody that I had dealt with has been great in helping me through it
Frequently Asked Questions About Sleep Solutions Home Medical Equipment
What types of medical equipment does Sleep Solutions Home Medical Equipment provide?
Sleep Solutions Inc. provides home respiratory and medical equipment, specializing in sleep apnea supplies and pediatric sleep medicine.
Where is Sleep Solutions Home Medical Equipment located?
The business is located at 1280 East Big Beaver Road, Suite B, Troy, MI 48083, USA.
What are the business hours of Sleep Solutions Home Medical Equipment?
The store is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at Sleep Solutions Home Medical Equipment?
Payment options include American Express, Cash, Check, Discover, Mastercard, PayPal, and Visa.
Since when has Sleep Solutions Home Medical Equipment been established?
Sleep Solutions Inc. has been serving customers since 1997.
How can customers contact Sleep Solutions Home Medical Equipment?
Customers can reach them by phone at +1 248-688-9095 or via email at katie@sleepsolutionsinc.com.
Does Sleep Solutions Home Medical Equipment have an online presence?
Yes, they have a website at https://www.sleepsolutionsinc.com/ and social media accounts on Facebook, Instagram, and Twitter.
What service areas does Sleep Solutions Home Medical Equipment cover?
They serve the areas of Grand Rapids, Troy, Whitmore Lake, and Detroit in Michigan.
What nearby places might be useful for visitors to Sleep Solutions Home Medical Equipment?
Nearby places include Somerset Mall for shopping, the World Bank for banking services, and TTI - Training & Treatment Innovations for medical counseling and family practice.
How can the nearby Somerset Mall be of benefit when visiting Sleep Solutions Home Medical Equipment?
Customers can combine their visit for medical equipment with shopping or dining at Somerset Mall, which is conveniently nearby.