Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.3
889 reviews
5 stars
633
4 stars
106
3 stars
29
2 stars
26
1 star
95
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, courteous, and professional, although there were some complaints about individual staff members being rude or unprofessional.
Efficiency
Several reviews highlighted the quick service and minimal wait times, though some customers experienced longer waits during busy periods.
Cleanliness and Safety
While many noted the facility was clean, there were serious concerns raised about hygiene practices, particularly regarding handwashing and sanitation.
Mixed Experiences
Overall experiences varied widely, with some customers having excellent interactions while others reported significant issues, particularly with specific staff members.
- PPPamela PetriDec 29, 20255.0Went for a drug test, clean, courteous, friendly, minimal wait time
- JTJoseph TrusslerDec 29, 20255.0Good patient care great staff
- JTJay TrzcinskiDec 23, 20251.0Atrociously slow. Employees show no urgency, to the point it’s almost offensive to allow them to be called “urgent care”
- JLJason LefebvreNov 21, 20255.0Great experience for health screening, the lady at the front desk was very nice and had a great attitude! Brett did the majority of my health screening and he was a super cool dude.
- EFEd FernsNov 10, 20251.0The lady at the front desk is very rude and act as if she’s being inconvenienced by you coming in!
Frequently Asked Questions About Concentra Urgent Care
What type of services does Concentra Urgent Care in Troy, MI offer?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Are there any holiday closures for Concentra Urgent Care?
Yes, the facility is closed on November 27, 2025, and December 25, 2025, for holidays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care's facility have wheelchair accessible restrooms?
No, the location does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra for workers' compensation injury consultation?
Employers can set up an account by visiting the featured message URL: https://www.concentra.com/workers-comp-injury-consultation/?utm_source=yext&utm_medium=referral&utm_campaign=Yext%20Featured%20Message
Which nearby medical and health-related facilities can I visit near Concentra Urgent Care in Troy?
Nearby facilities include Concentra: Melicor Rebecca V MD for physical therapy, RHB Laboratories for lab testing, and multiple clinics specializing in occupational therapy and urgent care.
Are there any convenient places to grab food or drinks close to Concentra Urgent Care?
Yes, you can enjoy nearby dining options such as Muncheez Troy for Mexican cuisine, Lebanese Grill Troy for Mediterranean dishes, Qwench Juice Bar & DRNK Coffee + Tea for smoothies and coffee, and Hippo's Hot Dogs for quick bites.
What practical services and shops are located near Concentra Urgent Care for customers' convenience?
Nearby you’ll find automotive repair services like Tuffy Troy Auto Repair, a LibertyX Bitcoin ATM, Western Union money transfer services, and Speedway gas station and convenience store.