Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and caring, although some reported unprofessional behavior from specific individuals.
Efficiency
Many reviews highlighted the quick service and efficient processes, with several customers noting they were seen promptly and had minimal wait times.
Cleanliness
The facility was generally described as clean, though there were a few complaints about unsanitary practices and cleanliness issues in specific areas.
Communication
While many found the staff to be helpful and communicative, some customers experienced issues with clarity in the check-in process and staff interactions.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent visits while others reported significant issues, particularly with specific staff members.
JL
Jason Lefebvre
3 days ago
5.0
Great experience for health screening, the lady at the front desk was very nice and had a great attitude! Brett did the majority of my health screening and he was a super cool dude.
KL
Kristie Lange
Nov 10, 2025
5.0
Very welcoming and professional!! The staff was so very kind and thorough 💕
WW
Woodsman
Nov 10, 2025
5.0
Nice people friendly I’ve been going there for years for my Physics exam
EF
Ed Ferns
Nov 10, 2025
1.0
The lady at the front desk is very rude and act as if she’s being inconvenienced by you coming in!
TF
Thomas Friedman
Oct 27, 2025
5.0
Clinician was super friendly and knowledgeable. Great location
Frequently Asked Questions About Concentra Urgent Care
What type of services does Concentra Urgent Care in Troy, MI offer?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
Are there any holiday closures for Concentra Urgent Care?
Yes, the facility is closed on November 27, 2025, and December 25, 2025, for holidays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care's facility have wheelchair accessible restrooms?
No, the location does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra for workers' compensation injury consultation?
Employers can set up an account by visiting the featured message URL: https://www.concentra.com/workers-comp-injury-consultation/?utm_source=yext&utm_medium=referral&utm_campaign=Yext%20Featured%20Message
Which nearby medical and health-related facilities can I visit near Concentra Urgent Care in Troy?
Nearby facilities include Concentra: Melicor Rebecca V MD for physical therapy, RHB Laboratories for lab testing, and multiple clinics specializing in occupational therapy and urgent care.
Are there any convenient places to grab food or drinks close to Concentra Urgent Care?
Yes, you can enjoy nearby dining options such as Muncheez Troy for Mexican cuisine, Lebanese Grill Troy for Mediterranean dishes, Qwench Juice Bar & DRNK Coffee + Tea for smoothies and coffee, and Hippo's Hot Dogs for quick bites.
What practical services and shops are located near Concentra Urgent Care for customers' convenience?
Nearby you’ll find automotive repair services like Tuffy Troy Auto Repair, a LibertyX Bitcoin ATM, Western Union money transfer services, and Speedway gas station and convenience store.