Refresh Dental

4.5
900 reviews

About

Dentist

Location

Refresh Dental
19189 W 10 Mile Rd, Southfield, MI
48075, United States

Hours

Reviews

4.5
900 reviews
5 stars
712
4 stars
77
3 stars
21
2 stars
28
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and professional staff, others report rude behavior and unhelpful interactions, particularly at the front desk.

Appointment Issues

Numerous reviews mention problems with scheduling, including long wait times, miscommunication regarding appointments, and issues with insurance verification.

Quality of Care

While some patients report excellent care and painless procedures, others express dissatisfaction with the thoroughness of treatments and the professionalism of certain staff members.

Cleanliness

The office is generally described as clean and well-maintained, although some reviews mention issues with the waiting area and overall organization.

Overall Experience

Overall experiences vary significantly; while many customers express satisfaction and recommend the practice, others report negative experiences that lead them to seek care elsewhere.
  • MB
    May Black
    Oct 11, 2025
    2.0
    This dentist office is alright.. came here a few times. my last 2 visit didn’t like. This black lady was using this scan thing in my mouth for my partials.. it was like she didn’t know what she was doing, took way too long and she was hurting my teeth and gums a little now my jawline feels funny because had my mouth open too long..smh after I get my partials, will not be coming back to this office again
  • AS
    Aaron Stewart
    Sep 23, 2025
    2.0
    Require your social security number before checking the appointment schedule. Absurd.
  • EJ
    Emmanuel Joiner
    Apr 11, 2018
    5.0
    Extra clean smile!

Frequently Asked Questions About Refresh Dental

What are the regular business hours of Refresh Dental in Southfield?

Refresh Dental is open Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday from 8:00 AM to 7:00 PM, and Friday from 8:00 AM to 3:00 PM. It is closed on Sundays and most Saturdays.

Is Refresh Dental open on Saturdays?

Refresh Dental is closed on Saturdays except for the 2nd Saturday of each month when it is open.