Feedback on customer service is mixed; while many customers praise the friendly and professional staff, others report rude behavior and unhelpful interactions, particularly at the front desk.
Appointment Issues
Numerous reviews mention problems with scheduling, including long wait times, miscommunication regarding appointments, and issues with insurance verification.
Quality of Care
While some patients report excellent care and painless procedures, others express dissatisfaction with the thoroughness of treatments and the professionalism of certain staff members.
Cleanliness
The office is generally described as clean and well-maintained, although some reviews mention issues with the waiting area and overall organization.
Overall Experience
Overall experiences vary significantly; while many customers express satisfaction and recommend the practice, others report negative experiences that lead them to seek care elsewhere.
MB
May Black
Oct 11, 2025
2.0
This dentist office is alright.. came here a few times. my last 2 visit didn’t like. This black lady was using this scan thing in my mouth for my partials.. it was like she didn’t know what she was doing, took way too long and she was hurting my teeth and gums a little now my jawline feels funny because had my mouth open too long..smh after I get my partials, will not be coming back to this office again
AS
Aaron Stewart
Sep 23, 2025
2.0
Require your social security number before checking the appointment schedule. Absurd.
What are the regular business hours of Refresh Dental in Southfield?
Refresh Dental is open Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday from 8:00 AM to 7:00 PM, and Friday from 8:00 AM to 3:00 PM. It is closed on Sundays and most Saturdays.
Is Refresh Dental open on Saturdays?
Refresh Dental is closed on Saturdays except for the 2nd Saturday of each month when it is open.
Where is Refresh Dental located?
Refresh Dental is located at 19189 W 10 Mile Rd, Southfield, MI 48075, USA.
How can I schedule an appointment at Refresh Dental?
You can schedule an appointment online at Refresh Dental's reservation page: https://www.certify.care/NADG?IsIframe=1&LocationId=65CBE505-D2B1-4633-842D-81E7B3ACC9D3&FacilityId=0
What is the contact phone number for Refresh Dental?
The main phone number for Refresh Dental is +1 248-996-8756.
Does Refresh Dental have a Facebook page?
Yes, Refresh Dental's Facebook page is https://www.facebook.com/383988312011143
What nearby places can I visit before or after my appointment at Refresh Dental?
Nearby places include the Original Pancake House for breakfast or brunch, E & K Arts and More art gallery, and B A New You Counseling and Wellness Center for wellness services.
Are there other healthcare providers near Refresh Dental?
Yes, there are several nearby healthcare providers including Dr. Bobbi Edwards (doctor and dermatologist), Hi-Tech Family Dentistry, and Bobbi Edwards MD PC (dermatologist).
Can I find transportation services near Refresh Dental?
Yes, Athens Transportation LLC, offering transportation and limo services, is located nearby to help with your transit needs.
What type of business is Refresh Dental and what affiliations does it have?
Refresh Dental is a dentist office affiliated with the North American Dental Group.