Concentra Urgent Care

4.3
1329 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
26185 Greenfield Rd, Southfield, MI
48075, United States

Hours

Reviews

4.3
1,329 reviews
5 stars
962
4 stars
142
3 stars
47
2 stars
36
1 star
142

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.

Efficiency

Many reviews highlight the quick and efficient service, with several customers noting short wait times and fast processing.

Cleanliness

The facility is consistently reported as clean and well-maintained, enhancing the overall customer experience.

Customer Service

While most feedback praises the customer service, there are some mentions of rude behavior from specific staff members, indicating inconsistency.

Wait Times

Several customers expressed frustration with long wait times, suggesting that this is an area for improvement.
  • AH
    Allison Hester
    Nov 10, 2025
    5.0
    I came to this Concentra on Nov. 4th 2025 for a physical for new job. I was on time and was seen within minutes. The whole process was completed in under an hour. The people were nice and very professional. The place was clean and I felt safe and well taken care of. Great job Concentra - Southfield and Greenfield.
  • SW
    Shalonn Williams
    Nov 7, 2025
    5.0
    Very quick and professional. Shay is professional and the best nurse I’ve came across.
  • MD
    M D
    Oct 27, 2025
    5.0
    My information was processed in a timely manner. Excellent customer service. Testing was completed efficiently.
  • BF
    Bridget Fuller
    Oct 20, 2025
    5.0
    My experience at Concentra in Southfield was exciting. The staff calm my nerves and reassured me that I would be OK. Their professionalism was above board. They understood my reasons for being there and took care of me properly. Thank you, Southfield Concentra.
  • LJ
    LaToya Johnson
    Oct 13, 2025
    2.0
    The women at the front desk of this office have no business etiquette whatsoever! They are rude and very short in their responses to you! The procedure I had done, required two visits! I was told at my arrival to the second visit that there would be additional cost for the service! I was then directed to go to Oakland health department, if I didn’t want to pay a second time here! The young woman who performed my procedure, however, ON ALL THREE VISITS WAS INVITING AND HER PROFESSIONALISM DISPLAYED HER LOVE FOR HER CAREER! She is the reason the OFFICE AS A WHOLE GETS THE TWO STARS I GAVE!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 26185 Greenfield Rd, Southfield, MI 48075, US.