Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
1,061 reviews
5 stars
714
4 stars
89
3 stars
62
2 stars
45
1 star
151
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive, highlighting individual employees who went above and beyond.
Wait Times
Numerous reviews mentioned long wait times, with some customers experiencing waits of over two hours, leading to frustration.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions in exam rooms, indicating inconsistency in facility maintenance.
Service Efficiency
Several reviews highlighted quick service and efficient processes, although this was often overshadowed by complaints about delays.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and others reporting negative interactions, particularly with front desk staff.
- FKfrank k6 days ago1.0This place is horrible I say how long waiting they say only 1 hour .. i waiting 3 hour.
- EBEric BellNov 17, 20255.0You have a very nice staff with good customer service.
- TKT KhamiNov 3, 20255.0Front desk was extremely busy and appeared shorthanded, but we’re very pleasant and patient. The lady who administered my lift test was super happy and I appreciated her friendliness!!!
- HTHeather TrudellNov 3, 20251.0Considering there was only 2 people in the waiting room, my experience was horrible. It took 20 min to wait for a code to register, once I was called back to complete the drug screen (took 5 min) it took another 30 minutes to get checked out. An hour for a 5 min drug screen is unacceptable.
- DFDiane FerschneiderOct 21, 20253.0I was only trying to get a TB test. I took it on Friday. I do not drive and I’m coming from Holly. I was there a half hour late. Sitting in the waiting room and the lady told me I was late and I had to come and have it done again. I haven’t driven since 2006. The bus needs 48 hours notice I had to test out on Friday. I couldn’t find a ride on Monday and I finally got there and the young lady told me I had to come back and do it again, my family member was with me and said I should not be injected with TB again but I want this job. It’s a good place and the people are very kind. It looks somewhere that I could go long-term. She also told me I could’ve got my results in Romulus over the weekend. Romulus is an hour and a half from my house
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 42875 Grand River Avenue, Ste. 101, Novi, MI 48375, USA.
What are the operating hours for Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Does Concentra Urgent Care accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, along with cash and check payments.
Is Concentra Urgent Care accessible for wheelchair users?
Yes, the facility has wheelchair-accessible restrooms and is equipped to accommodate those needs.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on Concentra's website to set up an account for workers' compensation injury consultations.
What nearby shopping options are close to Concentra Urgent Care?
Tuesday Morning, a discount store, is nearby and can be a convenient option for shopping before or after your visit.
Are there nearby dining options near Concentra Urgent Care?
Yes, guests can enjoy nearby restaurants like Rojo Mexican Bistro and Michigan Beer Company for casual dining experiences.
What wellness and beauty services are located near Concentra Urgent Care?
Several beauty salons such as Yoko's Hair Studio, Broadway Salon Studios, and Edit Hair Company are close by, offering options for health and beauty care.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can call them at +1 248-478-1616 or visit their website at https://www.concentra.com/urgent-care-centers/michigan/detroit/novi-urgent-care/ for more information.