Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
1,076 reviews
5 stars
723
4 stars
90
3 stars
62
2 stars
47
1 star
154
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive, although there were some reports of rudeness from individual employees.
Wait Times
Numerous reviews highlighted long wait times, with some customers experiencing waits of over two hours, leading to frustration.
Service Efficiency
While some customers reported quick and efficient service, others noted disorganization and delays in the process, particularly during busy times.
Facility Cleanliness
The facility received mixed reviews regarding cleanliness, with some customers noting dirty rooms and unsanitary conditions.
- LSLaurie SJan 5, 20265.0Everybody was very nice and professional.🙂
- GIGregory Holden IIJan 5, 20261.0they messed up my drug screening then I had an emergency to tend to possibly messed up my job opportunity
- CLCody LibkumanDec 29, 20251.0One of the nurses working there was being really snarky and I did not feel welcomed. Would not go here again and wouldn't recommend
- BFBrian FabianDec 22, 20252.0Long wait, for a physical. Multiple people who arrived after me went back for physicals before I did. The person assisting me once I made it to the back was great though.
- CCChristina CompeauDec 15, 20255.0I arrived at the clinic at 4:59 PM thinking the office was open till 6 PM. They were actually closing at 5:00 and couldn’t have been nicer even though I arrived so late. The front desk staff was so friendly and helpful, the doctor on duty came over to say hello and then the nurse who did my vaccination was sweet and pleasant. It was a great experience A+++
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 42875 Grand River Avenue, Ste. 101, Novi, MI 48375, USA.
What are the operating hours for Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Does Concentra Urgent Care accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, along with cash and check payments.
Is Concentra Urgent Care accessible for wheelchair users?
Yes, the facility has wheelchair-accessible restrooms and is equipped to accommodate those needs.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on Concentra's website to set up an account for workers' compensation injury consultations.
What nearby shopping options are close to Concentra Urgent Care?
Tuesday Morning, a discount store, is nearby and can be a convenient option for shopping before or after your visit.
Are there nearby dining options near Concentra Urgent Care?
Yes, guests can enjoy nearby restaurants like Rojo Mexican Bistro and Michigan Beer Company for casual dining experiences.
What wellness and beauty services are located near Concentra Urgent Care?
Several beauty salons such as Yoko's Hair Studio, Broadway Salon Studios, and Edit Hair Company are close by, offering options for health and beauty care.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can call them at +1 248-478-1616 or visit their website at https://www.concentra.com/urgent-care-centers/michigan/detroit/novi-urgent-care/ for more information.