Concentra Urgent Care

4.5
1243 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
34095 Plymouth Rd, Livonia, MI
48150, United States

Hours

Reviews

4.5
1,243 reviews
5 stars
955
4 stars
123
3 stars
42
2 stars
37
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and helpful, contributing to a positive experience.

Efficiency

Many reviews highlighted the quick service and minimal wait times, with several customers noting they were seen promptly.

Cleanliness

The facility was frequently described as clean and well-maintained, enhancing the overall customer experience.

Mixed Experiences

While many reviews were positive, there were some complaints about unprofessional behavior from specific staff members and issues with service quality.
  • SW
    Sharnae Williams
    1 day ago
    1.0
    I felt sexual violated the nurse had me pull my pants down lift my shirt told me do a 360 an then when I asked her can she turn around while I pee she told me she supposed to be looking down there an then when I was finished handed her the urine sample she watched me get dressed and then walked out with me
  • JR
    Jamie Renee
    1 day ago
    5.0
    I admit I wasn't too happy having to go to Concentra, But this office blew me away. That only is the staff very friendly and encouraging but I was seen very quickly. Both times I went it was like a home away from home. I was seen very quickly and treated what they utmost respect. I definitely wouldn't mind using this facility again.
  • MM
    Mimie
    Dec 29, 2025
    5.0
    The staff were very helpful and very welcoming. I was very satisfied with the service
  • DC
    Don Chick
    Dec 23, 2025
    5.0
    Stopped in for company drug testing, was greeted at the front desk and then received a text message with instructions. Whole process took less than a hour as they were very busy during the Holiday season. Staff was very pleasant and cheerful.
  • EW
    Ebony Wysinger
    Dec 15, 2025
    3.0
    The lady at the front desk calls me babe or something like that and I don’t like it at all. It’s very unprofessional and I feel the physical therapist is overworked due to a lack of help. She keeps saying she’s trying to be three people at one time. Well that’s a joke. She is kind of inattentive because she needs help. But she seems to be a good physical therapist.

Frequently Asked Questions About Concentra Urgent Care

What types of occupational health services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health services, drug testing, physical and occupational therapy, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Livonia?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.