Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The majority of customers praised the staff for being friendly, professional, and attentive to their needs.
Efficiency
Many reviews highlighted the quick service and short wait times, with several customers noting they were seen promptly.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience.
Customer Service
Several customers mentioned exceptional customer service, with staff going above and beyond to assist and make them feel comfortable.
Mixed Experiences
While most feedback was positive, there were isolated incidents of poor service or unprofessional behavior from specific staff members.
DD
Diane Desrosiers
Nov 17, 2025
5.0
Dr. Hall was very caring, patient and caring.
He explained everything very thoroughly.
JS
Joel Sutton
Nov 17, 2025
5.0
Great staff best urgent care experience I’ve ever had!
EF
Erin Ferguson
Nov 3, 2025
5.0
Very friendly staff…. Got me in and out as quickly as possible for pre-employment drug screening!
DC
Debbie C
Nov 3, 2025
5.0
The staff were all very friendly and professional. Very good experience!
AR
Alisha Ruffin
Nov 3, 2025
1.0
Im not sure why companies continue to hire them. The staff is very rude with nasty attitudes. They act like your presence irritates them. Its dirty and I hate anytime I have to go there. And its not just me so many have the same experience at multiple locations.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health services, drug testing, physical and occupational therapy, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Livonia?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located in Livonia?
It is located at 34095 Plymouth Rd, Livonia, MI 48150, USA.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
In what language are services offered at Concentra Urgent Care?
Services are provided in English.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What should employers do to set up an account with Concentra Urgent Care?
Employers can set up an account by visiting their website link dedicated for workers' comp injury consultations.
What nearby dining options are available around Concentra Urgent Care?
Nearby dining options include Thomas's Family Dining, Senate Coney Island and Restaurant, Tony's Kitchen, Black Label Tavern, and Superior Pasties, offering a variety of American and Polish cuisines.
Are there any nearby bars or pubs close to Concentra Urgent Care?
Yes, Plymouth Roadhouse, The Roadhouse sports bar, and Black Label Tavern are nearby places where visitors can enjoy a drink or socialize.
Can customers visiting Concentra Urgent Care find nearby automotive services?
Yes, automotive services nearby include Bob's Auto Clinic, The Detroit Garage, Deluxe Auto Detailing, and Auto Trend Wholesale Car Company for repair, detailing, and car buying needs.