Concentra Urgent Care

4.2
1487 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
28196 Schoolcraft Rd, Livonia, MI
48150, United States

Hours

Reviews

4.2
1,487 reviews
5 stars
1,026
4 stars
162
3 stars
74
2 stars
39
1 star
186

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive throughout their visits.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience.

Efficiency

Several reviews highlighted the quick service and minimal wait times, with many customers being in and out in under an hour.

Mixed Experiences

While many had positive experiences, some customers reported issues with specific doctors and long wait times for certain procedures.

Customer Service

Overall, customer service was frequently noted as a strong point, with staff going above and beyond to assist patients.
  • IC
    iviana clay
    Nov 17, 2025
    4.0
    It was prettyy good everyone was nice.
  • CK
    Connie Kinsella
    Nov 17, 2025
    5.0
    Professional and very quick service
  • AR
    Anthony Rogers
    Nov 17, 2025
    5.0
    Went to Concentra on Schoolcraft for a new-hire drug test. Staff was kind and courteous (a rarity for this type of thing, in my experience) and I was in and out within less than half an hour. It was as easy an experience as such a thing can be, and I'm giving 5 stars simply because of the courtesy and professionalism of the staff when my past experiences with other facilities have often been the opposite.
  • BL
    Brandi Lee
    Nov 3, 2025
    5.0
    The ladies at this clinic was great. Especially Amber they made me feel very comfortable and got me in and out
  • GT
    Gary Trowbridge
    Oct 27, 2025
    5.0
    Ladies at the desk and nurse that took me back were all very nice and helpful. Had not been to that location for but certainly would go back should I need something in the future.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

The clinic is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.