Lansing Urgent Care - Frandor

4.6
2914 reviews

About

Urgent CareLansing Urgent Care
We created Lansing Urgent Care from a desire to offer you a refreshing solution to an often inefficient, overpriced and stressful healthcare system. Though your primary care physician is always your best first contact for your health needs, primary care physicians are often overburdened which leads to appointment delays at the moment you need care. The emergency room is an over utilized, expensive and stressful place to seek healthcare when you don’t have a true medical emergency. In fact, the cost of care received at the ER is approximately 700% higher than similar care received at an urgent care! We offer a solution. Lansing Urgent Care promises you premier care in an unrivaled urgent care setting. Many medications are available on site for your convenience to eliminate the need to spend additional time and often money at the pharmacy. We have digital X-Ray, rapid lab testing on site, and our average door to door times are under an hour (compared with 3-4 hours at an emergency department). Experience healthcare where we never forget that we’re here to serve you. It’s our pleasure to care for you and your family.

Details

  • Wheelchair accessible entranceAvailable

Location

Lansing Urgent Care - Frandor
505 N. Clippert St, Lansing, MI
48912, United States

Hours

Reviews

4.6
2,914 reviews
5 stars
2,434
4 stars
173
3 stars
33
2 stars
46
1 star
228

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of customers praised the staff for being friendly, professional, and attentive to their needs.

Wait Times

Several reviews highlighted long wait times, with some patients experiencing delays of over three hours despite having appointments.

Cleanliness

The facility was generally noted as clean and well-maintained, although some customers mentioned issues with cleanliness in waiting areas.

Customer Service

While many reviews commended the caring attitude of the staff, there were instances of poor customer service experiences reported, particularly regarding appointment management.

Efficiency

Customers appreciated the quick service in many cases, especially during telemedicine appointments and when using the online check-in system.
  • MU
    Michelle Underwood
    Nov 16, 2024
    5.0
    They were very friendly and efficient
  • LS
    Lisa Schultz
    Jun 21, 2021
    4.0
    The wait was short. All staff were great with my 2.5 year old. She didn’t even cry when she got 3 staples and they let her pick out a sticker on the way out. :)

Frequently Asked Questions About Lansing Urgent Care - Frandor

What are the hours of operation for Lansing Urgent Care - Frandor?

Lansing Urgent Care - Frandor is open 24/7 every day of the week.

Where is Lansing Urgent Care - Frandor located?

It is located at 505 N. Clippert St, Lansing, MI 48912, USA.