Lansing Urgent Care - Frandor

4.6
2914 reviews

About

Urgent Care
We created Lansing Urgent Care from a desire to offer you a refreshing solution to an often inefficient, overpriced and stressful healthcare system. Though your primary care physician is always your best first contact for your health needs, primary care physicians are often overburdened which leads to appointment delays at the moment you need care. The emergency room is an over utilized, expensive and stressful place to seek healthcare when you don’t have a true medical emergency. In fact, the cost of care received at the ER is approximately 700% higher than similar care received at an urgent care! We offer a solution. Lansing Urgent Care promises you premier care in an unrivaled urgent care setting. Many medications are available on site for your convenience to eliminate the need to spend additional time and often money at the pharmacy. We have digital X-Ray, rapid lab testing on site, and our average door to door times are under an hour (compared with 3-4 hours at an emergency department). Experience healthcare where we never forget that we’re here to serve you. It’s our pleasure to care for you and your family.

Details

  • Wheelchair accessible entranceAvailable

Location

Lansing Urgent Care - Frandor
505 N. Clippert St, Lansing, MI
48912, United States

Hours

Reviews

4.6
2,914 reviews
5 stars
2,434
4 stars
173
3 stars
33
2 stars
46
1 star
228

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The majority of reviews highlight the staff as friendly, professional, and caring, with many customers expressing gratitude for the attentive service they received.

Wait Times

Several customers reported long wait times, with some experiencing delays of over two hours, which negatively impacted their overall experience.

Facility Cleanliness

While many reviews praised the cleanliness of the facility, some customers noted issues with the waiting area, suggesting it could be better maintained.

Customer Service

There were mixed reviews regarding customer service, with some praising the staff's helpfulness while others reported poor experiences, particularly regarding appointment management.

Quality of Care

Most customers felt they received competent and thorough medical care, although a few expressed dissatisfaction with misdiagnoses or lack of follow-up.
  • BE
    Beris Edwards
    Feb 14, 2023
    5.0
    THE STAFF, MURSE AND DOCTOR WERE ALL FRIENDLY AND COURTEOUS
  • LH
    LA H
    Nov 3, 2022
    5.0
    I highly recommend Lansing Urgent Care, they wonderful service, answered all my questions and it was easy for me to get in.
  • BV
    Bob VanCamp
    Oct 6, 2022
    1.0
    Don’t go here for depression, they will take your money and tell you to find a primary doctor because they don’t prescribe antidepressants. Apparently help isn’t available when you need it. No wonder people are suicidal, when you can’t get help. Lost hope in doctors anymore.
  • KB
    Kate B.
    Sep 27, 2022
    5.0
    Fast, friendly, and clean!
  • TF
    T Fish
    Dec 28, 2019
    5.0
    I was seen for treatment in a reasonable amount of time as I was a walk in. The receptionist, room technician and PA were all professional and very nice. Thank you.

Frequently Asked Questions About Lansing Urgent Care - Frandor

What are the hours of operation for Lansing Urgent Care - Frandor?

Lansing Urgent Care - Frandor is open 24/7 every day of the week.

Where is Lansing Urgent Care - Frandor located?

It is located at 505 N. Clippert St, Lansing, MI 48912, USA.