Customers consistently praised the staff for being friendly, professional, and caring, making them feel comfortable during their visits.
Quality Care
Many reviews highlighted the thoroughness and quality of dental care provided, with specific mentions of excellent cleanings and comprehensive exams.
Child-Friendly
The practice received positive feedback for being particularly good with children, making dental visits enjoyable and less stressful for young patients.
Scheduling Issues
Several customers expressed frustration with scheduling difficulties, including long wait times for appointments and issues with appointment confirmations.
Communication
While many reviews noted good communication from staff, some customers experienced confusion regarding check-in procedures and treatment explanations.
MA
Melody Anger
6 days ago
5.0
Had the best experience taking my child here. The staff are so loving and kind. I felt completely at ease as a parent.
VP
vicki peterson
Nov 12, 2025
5.0
Birch Street Dental went above & beyond to take care of me !! I’m currently in a wheelchair and needed treatment before having surgery they made it happen asap I was treated with the utmost kindness I have been a patient here for many years had to move away for several years and upon moving back they they still remembered me and had all my records and moved mountains to get me taken care of soi could have the surgery Thank you Doctor Dan & staff & God Bless You
CN
Cynthia Nevin
Nov 7, 2025
5.0
Loved the staff at Birch Street Dental!! Today was the first time, ever in my 50 plus years of Dental work, that I was almost asleep through the needle pokes to numb the area of work!!! Can't say enough great things about the work performance of the staff here!!! ..Take care of your teeth everyone
AA
April
Nov 3, 2025
5.0
Dr. Valencia was amazing with helping my daughter feel comfortable and safe while getting her dental procedures done! She was very professional and does very well with children's appointments.
#DrValenciaIsAStarInMyBook
#TenOutOfTenDrValencia
Well done!
DG
David Gilkes
Oct 29, 2025
5.0
The team at Birch street is always friendly and efficient with care and cleaning. One of the best dental groups we have used from our years in lower Michigan and Cincinnati areas. Would highly recommend them for your dentists.
Frequently Asked Questions About Birch Street Dental Care
What are the operating hours of Birch Street Dental Care?
Birch Street Dental Care is open Monday, Tuesday, and Thursday from 7:00 AM to 6:00 PM, Wednesday and Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What dental services does Birch Street Dental Care provide?
They offer services including general dentistry, cosmetic bonding and whitening, dental implants, oral surgery, dental fillings, dentures and partials, dental sedation, root canals, pediatric dentistry, crowns, and bridges.
Does Birch Street Dental Care offer financing options?
Yes, Birch Street Dental Care provides financing options to help manage the cost of dental care.
What payment methods are accepted at Birch Street Dental Care?
They accept American Express, Cash, Check, Discover, Financing plans, Mastercard, and Visa.
How can I contact Birch Street Dental Care?
You can call them at +1 231-258-5395 or email info@birchstreetdental.com.
Is Birch Street Dental Care a member of any professional associations?
Yes, they are affiliated with the American Dental Association.
Which nearby dental office is located close to Birch Street Dental Care?
Dan F. Soenen is another dental office located nearby Birch Street Dental Care.
What community and recreational centers are near Birch Street Dental Care?
Nearby places include the Kalkaska County Fairgrounds for local events, the Kalkaska Civic Center for sports and concerts, and the Kaliseum Recreation Complex for gym and sports activities.
Are there any local government or public service offices near Birch Street Dental Care?
Yes, nearby public offices include Kalkaska County Sheriff, Kalkaska County Governmental Center, Kalkaska County Family Court, and Kalkaska County Treasurer.
What attractions or places of interest can I visit after my appointment at Birch Street Dental Care?
You might consider visiting the Kalkaska County Fairgrounds for events or the Kalkaska County Fair, or enjoying recreational sports at Kalkaska Civic Center or the Kaliseum Recreation Complex, all located nearby.