Customers consistently praised the staff for being friendly, professional, and compassionate, making them feel comfortable during their visits.
Quality of Care
Many reviews highlighted the high quality of dental care provided, with effective treatments and thorough explanations of procedures.
Positive Atmosphere
The office environment was frequently described as welcoming and pleasant, contributing to a positive overall experience for patients.
Scheduling Issues
Some customers expressed frustration with scheduling and appointment management, noting cancellations and difficulties in securing timely appointments.
DC
Daniel Colombo
5 days ago
5.0
Was a great visit. Walked away knowing all my options too
SV
Stephen Vanconant
Dec 27, 2025
5.0
Great atmosphere! Plus my mother is the best hygienist thank you all.
ME
Megan East
Dec 12, 2025
5.0
I was extremely anxious, embarrassed, and in tears several times and I was met with nothing but compassion, patience, and zero judgment.
The entire staff welcomed me and took the time to explain my treatment plan and offered multiple options, helping me feel informed, supported, and comfortable — even through the tears.
It’s not easy to find a highly reviewed dental office that accepts MetLife insurance and is kind starting with the very first phone call, but Birch St Dental truly delivers.
This office is about 1 hour and 15 minutes from my home. I initially hoped to find something in Traverse City for a slightly shorter drive and the convenience of running errands. I looked at or contacted 57 other dental offices (yes, really). I made other appointments..but each time I picked up the phone to cancel my gut kept telling me Birch St Dental was the right choice — and it was.
They have it all: a functional website where I could complete all my paperwork ahead of time, clear information about the practice and hours, an up-to-date Google page, confirmation emails, call backs, email follow-ups, and excellent communication overall. That extra 15 minutes of driving was absolutely worth it.
They also worked with me to get scheduled for a procedure before the end of the year, which meant so much to me. I’m ready now, and starting treatment while I’m already there truly matters. Of course I had to be extremely flexible. But if I wait…. I might not come back. I know myself. (thanks Megan - and another rockstar - for spending probably almost 30 mins with me scheduling apts for a whole list of things!)
I’m not excited about dental work, but I am genuinely looking forward to going back to the dentist — and that says everything. Worth the drive.
Thank you to each person I interacted with today! I appreciate you.
HB
Heather Bromley
Dec 11, 2025
5.0
The experience with Dr. Tiffany was great. She was nice, polite, thorough and friendly. She took great concern and care for us, when she found out some things didnt go the way some things should have.
Altogether great customer service.
KS
Kris Seaburg
Dec 3, 2025
5.0
I had a very pain free and pleasurable experience. Every one was so friendly and funny and professional.
Frequently Asked Questions About Birch Street Dental Care
What are the operating hours of Birch Street Dental Care?
Birch Street Dental Care is open Monday, Tuesday, and Thursday from 7:00 AM to 6:00 PM, Wednesday and Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What dental services does Birch Street Dental Care provide?
They offer services including general dentistry, cosmetic bonding and whitening, dental implants, oral surgery, dental fillings, dentures and partials, dental sedation, root canals, pediatric dentistry, crowns, and bridges.
Does Birch Street Dental Care offer financing options?
Yes, Birch Street Dental Care provides financing options to help manage the cost of dental care.
What payment methods are accepted at Birch Street Dental Care?
They accept American Express, Cash, Check, Discover, Financing plans, Mastercard, and Visa.
How can I contact Birch Street Dental Care?
You can call them at +1 231-258-5395 or email info@birchstreetdental.com.
Is Birch Street Dental Care a member of any professional associations?
Yes, they are affiliated with the American Dental Association.
Which nearby dental office is located close to Birch Street Dental Care?
Dan F. Soenen is another dental office located nearby Birch Street Dental Care.
What community and recreational centers are near Birch Street Dental Care?
Nearby places include the Kalkaska County Fairgrounds for local events, the Kalkaska Civic Center for sports and concerts, and the Kaliseum Recreation Complex for gym and sports activities.
Are there any local government or public service offices near Birch Street Dental Care?
Yes, nearby public offices include Kalkaska County Sheriff, Kalkaska County Governmental Center, Kalkaska County Family Court, and Kalkaska County Treasurer.
What attractions or places of interest can I visit after my appointment at Birch Street Dental Care?
You might consider visiting the Kalkaska County Fairgrounds for events or the Kalkaska County Fair, or enjoying recreational sports at Kalkaska Civic Center or the Kaliseum Recreation Complex, all located nearby.