At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported issues with billing and membership cancellations, citing poor customer service and lack of assistance from staff.
Cleanliness
The facility is frequently praised for its cleanliness, with multiple reviews highlighting the efforts of staff to maintain a tidy environment.
Trainer Quality
Trainer Joe received consistent positive feedback for his motivational and personalized training approach, significantly impacting members' fitness journeys.
Facility Amenities
Customers appreciate the variety of equipment and amenities available, including massage chairs and spacious workout areas.
Mixed Experiences
While many enjoy the gym and its staff, some customers reported negative experiences with specific employees and management.
MH
Mike Henderson
Dec 1, 2025
5.0
New to the area so stopped in to check it out. Drew and Frank at the front desk, were incredibly helpful and funny. Employees like them are what get people to sign up!
I shall be joining soon!
DP
D Petro
Nov 29, 2025
5.0
Always clean, pleasant staff and wide variety of equipment to choose from. Very happy to have this gym as part of our community !
SB
Sequoia Bell
Nov 26, 2025
1.0
Wasted half an hour signing up and paying for the premium for them to not even let me in. What a scam, definitely go somewhere else if you actually want to work out.
NF
nancy fortin
Nov 15, 2025
5.0
My husband and I go to the pf in Hartland at least 4 times a week and it’s the cleanest facility I’ve ever been in. The manager is really on top of making sure everyone wishes you a good day , they make eye contact and always cleaning. Sarah goes out of her way to make sure the bathrooms are exceptionally clean. Drew was washing windows and doors with a smile on his face. The only thing I would recommend is maybe some air fresheners in the main area because sometimes it’s musty when theirs so much traffic. Thank you for such a nice place
DS
Daniel Schifko
Nov 13, 2025
1.0
If you're getting the black card anyways, sign up and pay at another location. I had a second account I was paying for and tried to cancel it. I went through all of the proper channels to cancel and was assured my cancelation was processed. This store proceeded to charge me for four months of membership and the annual fee for the second account. Additionally they somehow charged for late fees because of how my card was linked to the account in their system, even though the money was in my bank account on the due date. I was referred to the billing company who told me I had to have the store issue a refund request on my behalf and since then crickets. There is never anyone on site that can help. I tried to deal with this over the phone and in person. The gym itself and the staff are just fine but a total lack of customer service from whoever runs this store
What are the operating hours of Planet Fitness in Hartland, MI?
Planet Fitness in Hartland, MI is open 24 hours, 7 days a week.
Where is Planet Fitness located in Hartland, MI?
Planet Fitness is located at 10552 Highland Rd, Hartland, MI 48353.
What services does Planet Fitness Hartland offer?
The gym offers Classic Access, a Mobile App, free in-club fitness training, Wi-Fi, perks, tanning, massage chairs, hydro massage, half-price cooler drinks, fitness training, premium perks, well-being pods, and virtual fitness training.
How can I get membership pricing information for Planet Fitness?
You can find membership pricing information on their website at https://www.planetfitness.com/gym-memberships or via the Planet Fitness app.
Is there a mobile app available for Planet Fitness that provides workout options?
Yes, Planet Fitness has a mobile app available on both Apple and Android platforms that provides hundreds of ways to get strong.
What is the atmosphere like at Planet Fitness?
Planet Fitness promotes a Judgement Free Zone® where everyone can build strength at their own pace in a welcoming environment.
What other amenities are near Planet Fitness to complement a visit?
Nearby amenities include Dollar Tree for shopping, GNC for supplements, and several restaurants like El Cerro Grande Mexican Restaurant and Hatorando Sushi and Sports Bar for dining.
Are there any dining options close to Planet Fitness where I can eat before or after my workout?
Yes, you can visit El Cerro Grande Mexican Restaurant, Ocean Star Chinese Restaurant, Red Olive Restaurant, Dairy Queen, or McDonald's, all located near Planet Fitness.
Can I access public transit or get to Planet Fitness easily via local landmarks?
Planet Fitness is near local businesses such as T-Mobile and LOC Credit Union, making it easy to locate, and you can visit nearby popular spots like Hartland Farmer's Market when you're in the area.
How can I stay updated or get more information about Planet Fitness Hartland?
You can visit their official website, follow their Facebook page at https://www.facebook.com/117833244734791, or contact them at +1 810-746-9508.