Business Details
About
OtolaryngologyPediatric OtolaryngologyPediatric Allergy and ImmunologyAllergies & ImmunologyAudiologyHearing Aid StoreSleep Apnea Supplies
At Grand Rapids ENT in Grand Rapids, our board-certified specialists and licensed audiologists provide trusted care for patients across Grand Rapids. From allergies and hearing to sinus and pediatric concerns, we’re here to help.
Location
Grand Rapids ENT
1425 Michigan Street Northeast, Grand Rapids, MI
49503, United States
Hours
Reviews
4.2
626 reviews
5 stars
463
4 stars
42
3 stars8
2 stars
23
1 star
90
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the doctors for their thoroughness, compassion, and ability to listen to patient concerns.
Staff Friendliness
The staff was frequently described as friendly, helpful, and professional, contributing to a positive experience for many patients.
Scheduling Issues
Numerous reviews highlighted significant frustrations with scheduling appointments, long wait times, and difficulties in reaching the office.
Communication Problems
Several customers reported issues with communication, including unresponsive staff and lack of follow-up after appointments.
Billing Concerns
There were complaints about billing practices, including overcharging and lack of clarity regarding charges.
- LFLittle Feather2 days ago5.0Finally, a doctor and team that understand me and my child with their medical needs and my never ending questions. I felt heard, and I left with answers as well as security in my sons new ENT doctor and team. I'm absolutely in love with this team and this office 🏬
- SWShaun Wernette5 days ago5.0Great customer service and very knowledgeable!
- JJJessica5 days ago5.0She is great listens and understands the patients concerns and communication with my regular dr she has is great.
- MDMarlisa DillinDec 30, 20255.0Zandra was very compassionate when it came to removing my son tube out his left ear that was causing him so much pain even though he told her to stop. He feels much better now.. Thank you.
- BRBonnie RoedeDec 12, 20255.0I am very pleased with my appointments and surgery with Dr. Behler. I can breathe better through my nose than I have in more years than I can recount. Many thanks for his good work.