Concentra Urgent Care

4.2
1773 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
33089 Groesbeck Hwy, Fraser, MI
48026, United States

Hours

Reviews

4.2
1,773 reviews
5 stars
1,250
4 stars
175
3 stars
69
2 stars
55
1 star
224

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive to their needs.

Wait Times

Feedback was mixed regarding wait times; while some experienced quick service, others reported long waits, particularly during busy hours.

Facility Cleanliness

The facility was frequently noted as clean and well-maintained, contributing to a positive experience.

Customer Service

Several reviews highlighted issues with front desk staff attitudes, indicating a need for improvement in customer service at the reception.

Overall Experience

Overall, many customers expressed satisfaction with their visits, citing efficient processes and quality care.
  • MB
    Matthew Breemeersch
    Nov 17, 2025
    1.0
    I went here for a drug screening for a new job, and when I was called from the waiting room I tried to confirm it was for a drug test because there was another person of the same name in the waiting room. She said no, so I asked for the last name of the person she wanted and she gave me my last initial so I was taken back. She asked me to provide a urine sample for a DOT physical, but no drug test, and I said I was here for a drug test, and she replied no I was not. When I provided the sample I asked her to look at the authorization my new employer provided Concentra to see that it did request a drug screening. She stood her ground again that I wasn’t there for that, but then read the authorization form again and of course, she neglected to read the form at all and realized this after she did read it showing I needed a drug test. This led to me having to answer the medical history questions again online and also on paper which irritated me. Everything was fine after that, and I did not have any issues with the doctor doing the DOT physical, but the issue of them not even reading what I was there for bothered me enough to not want to go to this location again.
  • TR
    Tony Randazzo
    Nov 10, 2025
    2.0
    The dr I had was on a power trip he thinks I’m gonna divulge my whole medical history to him he’s not my primary and then he was lecturing me he is the Asian dr at the fraser location signed very unhappy with him
  • HS
    Heather Solomon
    Nov 10, 2025
    5.0
    Front desk staff were very nice and professional. Didn’t have to wait long at all. Great visit!
  • CV
    Chee Vang
    Oct 27, 2025
    5.0
    Great experience for an unfortunate urgent care visit but the staff took great care of me!
  • JN
    Jay Nielsen
    Oct 14, 2025
    1.0
    I don't know why I came back to this place. Very simple drug screen for work. Routine, and have never had any problems. But, come on people have a little pep in your step. They move like snals. I was the 6th in the waiting room and it took 90 minutes. It usually takes 30 minutes. Don't go here if you're looking for in and out service.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care in Fraser provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours of Concentra Urgent Care in Fraser?

They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.