Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive to their needs.
Wait Times
Feedback was mixed regarding wait times; while some experienced quick service, others reported long waits, particularly during busy hours.
Facility Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive experience.
Customer Service
Several reviews highlighted issues with front desk staff attitudes, indicating a need for improvement in customer service at the reception.
Overall Experience
Overall, many customers expressed satisfaction with their visits, citing efficient processes and quality care.
MB
Matthew Breemeersch
Nov 17, 2025
1.0
I went here for a drug screening for a new job, and when I was called from the waiting room I tried to confirm it was for a drug test because there was another person of the same name in the waiting room. She said no, so I asked for the last name of the person she wanted and she gave me my last initial so I was taken back. She asked me to provide a urine sample for a DOT physical, but no drug test, and I said I was here for a drug test, and she replied no I was not. When I provided the sample I asked her to look at the authorization my new employer provided Concentra to see that it did request a drug screening. She stood her ground again that I wasn’t there for that, but then read the authorization form again and of course, she neglected to read the form at all and realized this after she did read it showing I needed a drug test. This led to me having to answer the medical history questions again online and also on paper which irritated me. Everything was fine after that, and I did not have any issues with the doctor doing the DOT physical, but the issue of them not even reading what I was there for bothered me enough to not want to go to this location again.
TR
Tony Randazzo
Nov 10, 2025
2.0
The dr I had was on a power trip he thinks I’m gonna divulge my whole medical history to him he’s not my primary and then he was lecturing me he is the Asian dr at the fraser location signed very unhappy with him
HS
Heather Solomon
Nov 10, 2025
5.0
Front desk staff were very nice and professional. Didn’t have to wait long at all. Great visit!
CV
Chee Vang
Oct 27, 2025
5.0
Great experience for an unfortunate urgent care visit but the staff took great care of me!
JN
Jay Nielsen
Oct 14, 2025
1.0
I don't know why I came back to this place. Very simple drug screen for work. Routine, and have never had any problems. But, come on people have a little pep in your step. They move like snals. I was the 6th in the waiting room and it took 90 minutes. It usually takes 30 minutes. Don't go here if you're looking for in and out service.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care in Fraser provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours of Concentra Urgent Care in Fraser?
They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
Concentra is closed on certain holidays like November 27 and December 25. On other holidays such as November 28 and December 24, they have reduced hours.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have facilities accessible for individuals with disabilities?
According to available information, they do not have designated restrooms or wheelchair-accessible restrooms.
Where is Concentra Urgent Care located?
It is located at 33089 Groesbeck Hwy, Fraser, MI 48026, USA.
How can local employers set up accounts with Concentra Urgent Care for worker's compensation services?
Employers can set up accounts by visiting the featured message URL provided on their website for worker's compensation injury consultations.
What nearby places can I visit around Concentra Urgent Care in Fraser after my appointment?
Nearby places include Grill House Coney Island and Deli for American food, Dairy Queen for fast food and ice cream, and T3 Personal Training gym for fitness activities.
If I am visiting Concentra Urgent Care, are there any nearby stores for home supplies?
Yes, King Green and All Brick Design, Inc. are nearby building supply stores you can visit for home supplies.
Are there any nearby fitness or sports facilities near Concentra Urgent Care in Fraser?
Yes, T3 Personal Training and Throwback Boxing are nearby gyms offering fitness and boxing classes.