Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
2,467 reviews
5 stars
1,646
4 stars
275
3 stars
123
2 stars
77
1 star
346
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for being friendly, professional, and efficient, with many customers noting their positive interactions.
Wait Times
While some customers experienced long wait times, others reported quick service, indicating inconsistency in wait times.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and overall facility, which detracted from the experience.
Customer Service
Customer service was a mixed bag; while many praised the front desk staff, there were complaints about rudeness from some staff members.
Medical Care Quality
The quality of medical care varied, with some patients expressing satisfaction while others reported negative experiences with diagnoses and treatment.
- SBShakira Bynum3 days ago1.0If u gotta go here suggest coming early or finding another location I was here for two hours just to get a physical & drug test
- BSBaron Perry SrNov 17, 20251.0Appointments mean absolutely nothing here.11am appointment today and it's noon as I sit in the lobby watching people who came after me get called back before me.
- SSShaná Mills (Surreall)Nov 17, 20255.0The staff was very helpful, friendly and supportive. They wasted no time in getting me through the process of my physical.
- ZEZeinab ElhadiNov 3, 20255.0I had a really good experience at this urgent care. Yes, there was a bit of a wait, but it was completely understandable—they were very busy, and you could tell the staff was working hard to take care of everyone. Once I was brought to the back, the team was amazing. The nurses, MAs, and the doctor were all professional, kind, and thorough. They took care of everything I needed and made sure all my concerns were addressed. You can tell they truly care about their patients. Highly recommend!
- BHBalaal HollingsOct 22, 20255.0I visited the Concentra in downtown Detroit, Michigan. I was overwhelmed by the service that I received. Mike B, Shelly, and SHAY rendered me service that was out of this world. They were warm and kind and even made me laugh. SHAY was holding down the front desk, making sure that everything was in order. Mike B did my drug screen, physical, and TB test; Shelly was ripping and running so much that I actually thought she was the manager. Come to find out she just a hard-working individual who takes her job serious. I was so pleased that I actually wanted to work there, and I spoke with Joshua Palmer, who was also extremely pleasant. From this point, I will only be going to this location.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care during weekdays?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 6:00 PM.
Is Concentra Urgent Care open on weekends?
Concentra Urgent Care is open on Saturdays from 10:00 AM to 2:00 PM and is closed on Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 2630 East Jefferson Ave., Detroit, MI 48207, USA.
Which payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
What should employers do to set up an account with Concentra Urgent Care?
Employers can click on the provided link to set up an account and access workers' compensation injury consultation services.
What nearby facilities can customers visit for banking services?
Customers near Concentra Urgent Care can visit Zeal Credit Union, Bank of America, or use the Bank of America ATM for banking services.
Are there any nearby food options for visitors before or after their appointment?
Yes, visitors can dine at nearby places such as Wingstop, Domino's Pizza, Lucky Dragon, Bucharest Grill, or Crack & Sizzle.
Where can customers find nearby services for personal grooming or beauty?
Nearby personal grooming and beauty services include Cut It Out (barber and beauty salon), Vip Nail Lounge (nail salon and waxing), Pains Locs (hair salon), and Lee Beauty Supply.