Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, kind, and helpful throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.
Professionalism
The staff was frequently described as professional and knowledgeable, providing thorough explanations and attentive care.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience.
Mixed Experiences with Specific Services
While most feedback was positive, some customers reported issues with specific services, particularly in physical therapy and follow-up communication.
JL
Jeremy Lander
Nov 17, 2025
5.0
The Ladies at this clinic were more than cordial, so nice. Excellent service. I was there for a DOT physical and UA. They were expedient , kind , and explained everything and did a thorough job I feel. Very nice folks
Two thumbs up.
MD
Michael DeKiere
Nov 17, 2025
5.0
So much better now. Young lady helped me fill out the questionnaire. Very helpful and very nice.
RM
Rachel McKenzie
Nov 11, 2025
5.0
All of my interactions at this Concentra have been quick, easy, and extremely friendly. The staff is always professional, welcoming, and efficient, making each visit a pleasant experience. I truly appreciate how smoothly everything runs—from check-in to the actual appointment—and how genuinely kind and attentive everyone is. Their positive attitude and commitment to great service make a real difference and keep me confident about returning whenever I need care.
SS
ShaRon Sams
Nov 10, 2025
5.0
I must say the environment is clean , calm and peaceful the staff have amazing customer service, the PT he's so kind never dull moment even though am in so pain i managed to smile . Never want to go back buuut if I have to this would be my choice 🙏👍🏼 god bless
KK
Kimberly
Nov 3, 2025
1.0
Staff seemed very inexperienced . Made me sit there 3 and a half hours before deciding to send me to McLaren hospital in Mt. Clemens . I had to keep getting up 3 different times to ask what was going on because it felt like they just forgot about me. They didn’t know how to deal with my injury and just pushed me aside and forgot about me.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 50110 Gratiot Ave, Chesterfield, MI, 48051, USA.
What are Concentra Urgent Care's business hours?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
How can employers set up accounts with Concentra Urgent Care?
Employers can set up an account through the featured message link provided on Concentra's website for workers comp injury consultation.
What nearby automotive services can customers use when visiting Concentra Urgent Care?
Nearby automotive services include Goodyear Tire & Rubber Co., Tri-Action Auto Repair, Napa Auto Parts, and Xtreme Auto Sales LLC, useful for vehicle maintenance or repairs before or after your visit.
Are there dining options near Concentra Urgent Care for customers before or after their appointment?
Yes, customers can visit Dos Locos Burritos, Pete's Cutting Board Sports Bar & Grill, or Bugsy's Sports Pub, all nearby for dining and relaxation.
Where can customers find convenient pharmacies or medical-related supplies near Concentra Urgent Care?
Rite Aid pharmacy and Viviano Flower Shop, which also offers medical supplies, are located nearby and can assist customers.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is a member of the Urgent Care Association of America.