Burton Urgent Care

4.3
638 reviews

About

Urgent Care
Emergency room visit isn't the fastest or most cost effective choice when you need immediate health care. Here we care about you and your needs, along with saving you both time and the money that you would be spending at a regular ER.

Location

Burton Urgent Care
1481 South Center Road, Burton, MI
48509, United States

Hours

Reviews

4.3
638 reviews
5 stars
479
4 stars
53
3 stars
14
2 stars
11
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and caring during their visits.

Wait Times

While some reviews highlighted quick service and minimal wait times, others reported longer waits and issues with communication.

Quality of Care

Several customers expressed satisfaction with the thoroughness and effectiveness of the care received, while a few noted concerns about the quality of diagnosis and treatment.

Cleanliness

The facility was generally described as clean, although there were some complaints about specific cleanliness issues.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent visits while others reported significant dissatisfaction.
  • MM
    Millie
    2 days ago
    1.0
    Never go here. They assured me that my prescription would be called in at Walmart and never called it in. By the time I realized it, they were closed.
  • AM
    Alan Morrison
    2 days ago
    5.0
    I need to get my ears irrigated regularly due to misshapen ear canals. This is the first place in a decade to be able to do it without issue.
  • MJ
    Megan Johnson
    Jan 1, 2026
    5.0
    Not my 1st time visiting this urgent care. The wait was short, the staff professional and courteous, diagnosis and Rx's spot on. Thankful for the fast lane to healthy recovery.
  • AS
    Amy Strong
    Dec 29, 2025
    1.0
    Waited for what felt like forever when we were the only ones in the waiting room. And 3 different people had left from being seen. Finally got brought back to a room with my 18 month old child that wreaked of marijuana. I asked to switch rooms which they did do that for us no problem, but the doctor barely looked at my child and kept pushing a flu test when I already told him she tested positive at home and I just wanted her ears and lungs checked out. Waste of an appt and had to go to a different urgent care the next day where she was given antibiotics and a breathing treatment.
  • KG
    Kelsey Gairhan
    Dec 21, 2025
    1.0
    Would not recommend this facility. It is clean, yes, but the air purifiers in the lobby aren’t even on so what’s the point. Apparently no one communicates to each other here so be prepared to repeat why you’re there and all of your symptoms to every person you see, none of whom even introduced themselves. No idea who my Dr even was. I opted to be tested for Covid and flu A and B and had I not asked the Dr while he was walking away from me what my results were, I’d have never got them. He didn’t even seem to know I’d been tested. He also prescribed medications that won’t even help my condition, seemingly just to get me out the door. Unprofessional and unfriendly. First and last visit for sure.

Frequently Asked Questions About Burton Urgent Care

What Insurance Plans Do You Accept?

Insurance plans include those from Medicare, Medicaid, Health Plus, Blue Cross Blue Shield, McLaren Health Plan, Tricare, Meridian, Humana, Cofinity and Aetna, Priority, United Health Care, Blue Cross Network, Total, Molina, and HAP / Cigna.

What insurance plans does Burton Urgent Care accept?

Burton Urgent Care accepts Medicare, Medicaid, Health Plus, Blue Cross Blue Shield, McLaren Health Plan, Tricare, Meridian, Humana, Cofinity, Aetna, Priority, United Health Care, Blue Cross Network, Total, Molina, and HAP / Cigna.