NeuroVisual® Medicine

Reviews

• BS

  Beth Stenman

  3 days ago
  5.0
  Great experience! The office staff is very polite and accommodating. Dr. Debbie is the best. She is very knowledgeable and takes the time to make sure nothing is missed. I would highly recommend. We will never go anywhere else. 🙂
• KD

  Kendra Denisio

  4 days ago
  5.0
  Most thorough eye exam I've ever had in my life to date. Excited to get a new pair of glasses that will actually work and possibly help with my migraines and vertigo. The staff were very friendly and helpful.
• CB

  Chloe Bork

  6 days ago
  1.0
  There are some good people that work there, but they are overshadowed by people who are more concerned Their ego being bruised. The doctors very nice. The staff that work with him are very nice. When it comes time for you to get work done on your glasses adjustments, etc. This is where I ran into The not nice people. Every time I came in there to get one adjustment they would cause other issues with my glasses that when I brought this to their attention, they let their ego dictate their responses. They were immature and unprofessional responses. I tried to make an appointment with the doctor. They wouldn’t allow me to see him. They denied me care. My last day there, I took my glasses in there to show them the fractures that they caused in my frame.I had enough Told them I wanted a refund. I took my glasses to my regular doctor to have the prescription redone, and I asked that they looked them over with a magnifying glass to see if there are any other damage damages that Vision Institute caused, Much like the fracture on the right side they also found a fracture on the left side in the same spot. Their lab does not do adjustments on my rimless glasses the way the manufacturer Require requires them to do, Which is why they fractured my glasses. Every adjustment that they made, they made sure that they were gaslighting me telling me whatever I was concerned about was not possible that they knew what they were doing. Ego ego ego.. my last day there, when I was discussing with them how I found fractures on the other side, I asked them to repair that they refused and made me go Talk to the office manager, where she sat there and be rated me insulted me and my doctor’s office that found the fracture by telling me that my glasses were old and therefore they must’ve just fractured it on their own That’s not possible my glasses are made of titanium. Her purpose was to just insult me This is no way to run a business especially a doctors office. They didn’t want to take responsibility for their work. That’s the bottom line.. You spend a lot of money on your glasses you shouldn’t have to be insulted and given the runaround and gaslighted
• MR

  Madyson Root

  Nov 14, 2025
  5.0
  Vision Specialists of Michigan really cares for you and wants to help you in any way possible. The entire staff is very kind and welcoming while we were there. Dr. Chelsea was phenomenal and explains everything clearly and answers all of my questions. I have found great relief with my prism glasses I get here! I would strongly encourage anyone with TBI, anxiety, nausea, or headaches to come here for an exam, as I have found relief from all of those symptoms.
• CS

  Caroline S

  Nov 6, 2025
  4.0
  Everyone was very kind and very attentive I'm very informed took a little longer than we anticipated but I have everything I need I believe looking forward to my new glasses and my follow-up visit

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