Staff Professionalism
The staff is consistently described as friendly, professional, and caring, making efforts to ensure children feel comfortable during their visits.
Child-Friendly Environment
The office is noted for being clean and kid-friendly, with engaging distractions like TVs and games to help ease children's anxiety.
Communication Issues
Some customers reported problems with billing and communication regarding insurance changes, leading to dissatisfaction.
Special Needs Accommodations
The practice is praised for its exceptional care and understanding towards children with special needs, providing a supportive environment.
Overall Experience
Many reviews highlight positive experiences, with parents expressing gratitude for the compassionate care their children receive.