Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Downtown Birmingham
120 W. Maple Rd., Birmingham, MI
48009, United States
Hours
Reviews
4.7
96 reviews
5 stars
89
4 stars0
3 stars0
2 stars
2
1 star
5
- FJFred JacobsNov 16, 20255.0Had not shopped at W-P before. Overall, great experience finding what I was looking for. People at the store helpful making it an easy experience.
- KBKacie ByardNov 14, 20255.0My husband, dog, and I visited the Warby Parker in downtown Birmingham yesterday - yes, they are dog friendly! ☺️🐶 We were warmly welcomed and immediately helped with trying on sunglasses. The sales associate gave us several recommendations, and my husband and I each ended up ordering a pair. Can’t wait for them to come in soon! 😎 10/10 experience!
- SFSierra FisherNov 13, 20251.0I’ve been a customer of Warby Parker for over 5 years now, and the customer service continues to decline, year after year. This is my first time ordering glasses from the Birmingham location, and it will be my last, as the staff members are beyond rude. I’m never greeted upon entering the store (perhaps I don’t fit the demographic), even when asking for help in picking out new frames, it appears as if they’re bothered by my ask. I’m never addressed by name. Went to pick up my glasses yesterday, and the service was so disrespectful, as the rep stood there, as if to say, “take your glasses and go!” I had to ask for a bag, because it surely wasn’t offered to me. When I asked to have another frame to be added to my favorite list, I was again met with rudeness. So, it’s safe to say that they lost a customer, as I won’t ever shop here again!! And please don’t insult my intelligence by asking me to reach out to you, to further discuss my concerns, because if improving the customer experience was important to you, you would be reaching out to the customer to make the situation right. Not the other way around!
- SSStephanieNov 7, 20255.0I went here for a glasses and contacts exam. It was a great experience, as soon as I walked into the store, everyone in there was very kind and they fixed a pair of my WP glasses. The eye exam was excellent. Dr. Hamade was very thorough in answering my questions and even added some new perspective/ things to think about, which I really appreciated. I highly reccomend this location for your glasses and contacts needs. Scheduling the exam was too easy through the WP app and ordering new contacts with them was a breeze.
- RRRonNov 7, 20251.0After going to Warby Parker for 5 years I can't even remotely recommend the place anymore. Yearly exam for glasses and contacts went fine but if you have any issues with anything else its a huge headache. I ordered glasses and they came with too strong of astigmatism correction and had to get them replaced. I waited 26 days for the replacement pair. They said their lab is going through updates and it would be a an extra 3 days over the normal 10. Clearly that number doubled, way too long of a wait. I also had trial contacts ordered that never showed up and they never followed up. Which by the way if you're new to Warby parker you cannot call the place you went to directly to figure out what's going on. You have to call their main number and get the run around "the store will send you an email update" which they never do. It's 11/7 and my initial appointment was september 3rd. I finally have glasses that dont make me sick to wear, but I never did get my trial contacts. Not wanting to wait anymore I ordered my Rx through 1800 contacts. Guess what, they have to verify your Rx through Warby parker. They will not accept the Rx they send you after your appointment so they need to call Warby Parker. 3 days and counting and they still cannot get a hold of someone to verify my contacts Rx. Something that normally happens the same day of an order. Just go somewhere else.
Frequently Asked Questions About Warby Parker Downtown Birmingham
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What documents should I bring for a prescription eyewear purchase?
Bring your digital or physical copy of your current prescription if you plan to purchase prescription frames or contacts. Also, bring your FSA or HSA card if you plan to pay with it. This location is cashless and accepts only credit and debit cards.
Do you accept vision insurance at Warby Parker Downtown Birmingham?
Yes, we are in-network with several major insurance carriers and also accept out-of-network benefits, though coverage may vary by location or plan. You can find more details on our insurance page.
Are measurements and adjustments available at this Warby Parker store?
Yes, optical measurements are provided, and opticians are available for adjustments. Every Warby Parker frame includes complimentary adjustments for life, so you can visit anytime for a tuneup.
What is the return and exchange policy for eyewear and contacts?
We offer a 30-day hassle-free return or exchange policy for all eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if in their original, unopened box.
Are gift cards available at Warby Parker Downtown Birmingham?
Yes, physical gift cards are available for purchase online or in-store, and we also offer e-gift cards for immediate use.
What are the store hours of Warby Parker Downtown Birmingham?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Warby Parker Downtown Birmingham offer in-store shopping and require appointments?
Yes, in-store shopping is available, and appointments are required for eye exams and services.
Is Warby Parker Downtown Birmingham accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrance and parking to accommodate customers with disabilities.
What nearby places can I visit around Warby Parker Downtown Birmingham?
Nearby places include Rowan, a tattoo, jewelry, and fashion accessories store; Grabbagreen, a food court offering healthy dining options; and Sanders Chocolates & Ice Cream Shops, perfect for a sweet treat after your visit.
How can nearby businesses like Downtown Publications and The Thomas Firm enhance my visit to Warby Parker?
Downtown Publications offers professional print media services if you need local information, while The Thomas Firm provides legal services nearby, making the downtown area convenient for multitasking your errands around your eyewear visit.
How does Warby Parker's location near transit and other service providers benefit customers?
Being in Downtown Birmingham, near various services like property management, counseling, and cell phone repair (iRepairBirmingham - I Come To You!), allows customers to conveniently combine appointments or errands when visiting Warby Parker.