At Bronson Urology Specialists on Capital Ave. in Battle Creek, Mich., our urologists treat men and women experiencing problems with their urinary tract.
One of the most horrific facilities I have ever been too. They fail to communicate with you anything that’s going on in the process, they do not return phone calls, they have a retired doctor “helping out” the retired part is vital because you can tell this man is retired. Because he does not care. He laughs at the diagnosis offers no help or relief and does not understand why anyone would be upset. Dismissive and rude. On top of being incredibly condescending. He was 40 min late for the appointment. When the concerns were brought up to the facility I was advised the office manager would contact me. They didn’t. I had to call and get reset up with an appointment that might offer something more than laughter. All that appointment offered was the absolute sudden concern they had with me driving the distance. Been going to them since July and now we are concerned with the distance I am driving? I’m sorry are you paying my gas?
VB
Vickie Barkley
Sep 3, 2025
1.0
I dont care for them try to tell them my problem no body cared there office people just rude
CH
Caitlynn Hoath
Aug 6, 2025
1.0
Very rude and unprofessional front staff. Called to ask why no one returned my voicemail after a week and was hung up on. Going to be looking elsewhere for services. Sad because I enjoyed my first 2 visits there.