Bronson Battle Creek Emergency Department and Level IV Trauma Center

Reviews

• MP

  Mellissa Porter

  Dec 2, 2025
  5.0
  I went in for severe abdominal pain and was seen right away. I felt cared for, and ended up being admitted and having my gall bladder out the following morning. ER nurse was amazing! Having spent any hospital stays or ER visits at Bronson Kalamazoo, I wasn’t sure what to expect. I was very happy with the staff, nurses, and majority of doctors I saw at Bronson Battle Creek.
• MW

  mike woodard

  Nov 20, 2025
  1.0
  Poor care Equipment failure Unsanitary conditions HIPPA violations Please avoid this Hospital for emergant needs if you can. My 14 month old Daughter fell and hit her head on a 2 by 4. Called the pediatrician and they told us to go to the Bronson Battle Creek ER not the urgent care like we wanted to do. Arrived and they asked personnel information where everyone in the waiting room could hear with no privacy. They took my Daughter and my wife to the triage room where they had multiple machine issues with the blood pressure cuff x2 and thermometer x2. Where they continually had to check my Daughter's rectal temperature and the machine was not working and they wanted to check it a third time and my wife told her we will not be attempting that again as my Daughter is screaming. The triage nurse said the staff in the back will get the Temp. We get a room in the back nurse shows up within 15 seconds with no assessment made by the nurse. Nurse brought a toy back but the toy had a sticker on it from the previous child that played with it. This toy was not cleaned in-between patients. Good way to spread communicable diseases. We did not let are daughter play with it until I sanitized the toy. Doctor shows up he did a quick assessment. I had asked about imaging he said imaging is not needed per some Association. He told us normally we would keep you in the ER for 4 hours for observation and with in 10 minutes we were discharged. They said if anything changes just come back in we live 40 minutes from the hospital. This is not a quick trip to the Hospital. We have now received a bill from the ER for 300 dollars for less than 15 minutes of care and poor care at that. I'm glad my daughter is ok but I will not take her back to that ER.
• HS

  Hailie Spindlow

  Aug 1, 2025
  2.0
  I went there yesterday for pain and they sent me home and I'm still in pain they should have kept me until the pain went way down or away
• MC

  Maple Crane

  Aug 1, 2025
  1.0
  My three year old daughter woke up this morning her whole hand swollen me her dad and 10 month old baby sister get there and checked in we sat in the waiting room and one of the ladies at the desk told us only two people could go back with my three year old and my 10 month old baby counted in who could go back with my other child. How in the heck is an infant counted as a visitor/guardian or parent. She can’t sit out in the waiting room by herself for crying out loud and of course both parents have the right to be back there with their kids. This is ridiculous do better
• MJ

  Marino Flores Jr

  Jan 17, 2017
  1.0
  Over an Hour wait in the lobby.Then took in and placed in a hallway for 1 hour plus...After a Minimum question by the Nursing Staff to sit Longer to See PA still No relieaf....I have Long Term Back Problems .But here lets sit at a Pain Level of 10 for a Couple Hours..I thought when Bronson bought this Hospital it would Get Better.What a Joke.....