Business Details
About
Surgical Appliances & Supplies
SurgiTel is a Division of General Scientific Corporation (GSC). GSC has been making a variety of optical components and optical imaging equipment since 1932. In 1992, GSC decided to enter the medical market by developing a line of ergonomic loupes based on multiple patented concepts that help clinicians alleviate their neck and back pain. These next-generation products were sold under the SurgiTel brand name. GSC formed SurgiTel Systems as one of its business units to handle a line of vision-enhancement products for dental and medical professionals.
Location
Hours
Reviews
4.3
367 reviews
5 stars
289
4 stars
10
3 stars
7
2 stars
10
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the responsiveness and helpfulness of the representatives, highlighting their quick resolutions and personalized support.
Product Quality
The loupes received high marks for their quality, comfort, and ergonomic design, with many customers expressing satisfaction with their performance.
Repair and Support
SurgiTel's repair service was frequently mentioned as efficient and effective, with representatives going above and beyond to assist with repairs and replacements.
Long-term Relationships
Many customers noted their long-term relationships with specific representatives, emphasizing trust and reliability in service over the years.
- MZMANI ZARNEGAR4 days ago5.0Meaghan was amazing in ordering a part for my loupes. Just incredible service. Thanks!
- ARAlexandria RussDec 17, 20255.0Best loupes and best service. I have three different pairs of loupes and only wear my SurgiTel ones. Dan also provides the best white glove treatment. I needed a quick repair and he showed up at my office to help within an hour. Highly recommend!!
- HRHiba RDHDec 16, 20255.0Greg is amazing! Super responsive and very helpful. He was the reason I purchased my second loupes through surgitel. He's very professional and always ready to help. SurgiTel loupes are amazing and highly recommend!
- BWBrian WongDec 3, 20255.0Great service and professionalism
- JNJohn NeisNov 21, 20255.0I have had a pair of loupes from Surgitel for the past 5 years. Just ordered a new set and will keep the old ones as a backup. Gregg Szymanski has been the rep I have worked with that whole time and he has been truly outstanding. Quick responsiveness, goes out of his way to help his clients, and he is as straight forward as they come. I can’t say enough about the positive experience I’ve had with Surgitel because of Gregg’s diligence. Thank you so much!
Frequently Asked Questions About SurgiTel
What products does SurgiTel specialize in?
SurgiTel specializes in ergonomic loupes and vision-enhancement products for dental and medical professionals.
What are SurgiTel's regular business hours?
SurgiTel is open Monday to Friday from 8:30 AM to 4:30 PM and closed on weekends.
Where is SurgiTel located?
SurgiTel is located at 77 Enterprise Drive, Ann Arbor, MI 48103, USA.
How can I contact SurgiTel by phone?
You can reach SurgiTel at their local phone number +1 734-996-9200 or toll-free at +1 800-959-0153.
How long has SurgiTel been in business?
SurgiTel's parent company, General Scientific Corporation, was established in 1932 and SurgiTel has been developing medical products since 1992.
What online platforms does SurgiTel use to share information?
SurgiTel has a presence on LinkedIn, TikTok, Instagram, Twitter, and YouTube.
Are there any fitness centers near SurgiTel?
Yes, Champion Gymnastics, a gymnastics center and gym, is located near SurgiTel which can be great for customers or employees to visit before or after their visit.
Is there a place near SurgiTel where I can relax or get a massage?
Nearby, you can visit Mellow Moon Massage Therapy or Greene Bodywork for massage and wellness services.
Are there any nearby food or coffee options close to SurgiTel?
Bearclaw Coffee is a nearby coffee shop where customers and staff can grab a coffee or snack.
What companies near SurgiTel might be useful for medical professionals?
Nearby companies like General Scientific Corporation and Absolute Medical Imaging offer related services and could be useful connections for medical professionals.