Concentra Urgent Care

4.1
1188 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
3131 S State St, Ann Arbor, MI
48108, United States

Hours

Reviews

4.1
1,188 reviews
5 stars
759
4 stars
161
3 stars
60
2 stars
56
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the staff for being friendly and professional, there were several complaints about unprofessional behavior from some front desk employees and doctors.

Wait Times

Numerous reviews highlighted excessively long wait times, with some customers waiting over two hours despite having appointments.

Customer Service

Feedback varied significantly, with some customers experiencing excellent service and others reporting rudeness and lack of communication from staff.

Facility Cleanliness

The cleanliness of the facility received mixed reviews, with some customers noting a clean environment while others mentioned unsanitary conditions.

Treatment Quality

There were complaints regarding the quality of medical treatment, with some patients feeling their concerns were not adequately addressed by the doctors.
  • AR
    Aaron Reifler
    Nov 10, 2025
    5.0
    Very streamlined process. Very professional.
  • EE
    Edward
    Nov 6, 2025
    5.0
    The staff were very nice and professional. Thank you Dr. Breese for your great care.
  • CB
    Christian bergsma
    Nov 3, 2025
    1.0
    Dr Breese will find every excuse to fail you for a DOT exam
  • CH
    carl Hirschfield
    Nov 3, 2025
    5.0
    It was easy to get in and out.I was taken care of quickly and good service.
  • LD
    Lily Dullea
    Oct 19, 2025
    1.0
    The older doctor there literally just stopped helping me instead of trying to figure out what was wrong with me. Instead of investigating my injury more she basically just told me I was fine and sent me back to work with no help. She was also very rude and when I tried to make conversation with her basically just ignored me. Very unprofessional. The physical therapy people are nice though.

Frequently Asked Questions About Concentra Urgent Care

What are the main services offered by Concentra Urgent Care in Ann Arbor?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located in Ann Arbor?

It is located at 3131 S State St, Suite 1, Ann Arbor, MI 48108, USA.