Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
While many customers praised the staff for being friendly and professional, there were several complaints about unprofessional behavior from some front desk employees and doctors.
Wait Times
Numerous reviews highlighted excessively long wait times, with some customers waiting over two hours despite having appointments.
Customer Service
Feedback varied significantly, with some customers experiencing excellent service and others reporting rudeness and lack of communication from staff.
Facility Cleanliness
The cleanliness of the facility received mixed reviews, with some customers noting a clean environment while others mentioned unsanitary conditions.
Treatment Quality
There were complaints regarding the quality of medical treatment, with some patients feeling their concerns were not adequately addressed by the doctors.
AR
Aaron Reifler
Nov 10, 2025
5.0
Very streamlined process. Very professional.
EE
Edward
Nov 6, 2025
5.0
The staff were very nice and professional. Thank you Dr. Breese for your great care.
CB
Christian bergsma
Nov 3, 2025
1.0
Dr Breese will find every excuse to fail you for a DOT exam
CH
carl Hirschfield
Nov 3, 2025
5.0
It was easy to get in and out.I was taken care of quickly and good service.
LD
Lily Dullea
Oct 19, 2025
1.0
The older doctor there literally just stopped helping me instead of trying to figure out what was wrong with me. Instead of investigating my injury more she basically just told me I was fine and sent me back to work with no help. She was also very rude and when I tried to make conversation with her basically just ignored me. Very unprofessional. The physical therapy people are nice though.
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered by Concentra Urgent Care in Ann Arbor?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in Ann Arbor?
It is located at 3131 S State St, Suite 1, Ann Arbor, MI 48108, USA.
What are the business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 734-213-6285 or fax at +1 734-213-6482.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have an online presence on social media?
Yes, they have a Facebook page at facebook.com/ConcentraUrgentCareAnnArborMI2341, Twitter handle @ConcentraHealth, and Instagram handle @concentrahealth.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Which nearby health-related facilities are close to Concentra Urgent Care?
Nearby health-related facilities include Great Lakes Psychology Group - Ann Arbor, University of Michigan Medical Centers, MHealthy, and Cypress Counseling Center, providing options for mental health, medical treatment, and wellness support.
What dining options are near Concentra Urgent Care for a quick meal after your visit?
Nearby dining options include Buffalo Wild Wings and Burger King, offering American and fast food choices for a convenient meal after your appointment.
Are there hotels near Concentra Urgent Care for visitors or patients traveling from out of town?
Hyatt Place Ann Arbor is a nearby hotel option providing accommodation for visitors or patients who need to stay overnight.