Concentra Urgent Care

4.0
1316 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
17500 Federal Dr, Allen Park, MI
48101, United States

Hours

Reviews

4.0
1,316 reviews
5 stars
847
4 stars
127
3 stars
77
2 stars
42
1 star
223

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff professionalism is mixed; while some customers praised the friendly and professional demeanor of certain staff members, others reported rude and unprofessional behavior from specific individuals.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations, which negatively impacted their overall experience.

Customer Service

Overall customer service received positive remarks, with many customers appreciating the kindness and helpfulness of the staff, despite some negative experiences.

Facility Cleanliness

The facility is generally noted as clean and well-maintained, contributing positively to customer experiences.
  • RR
    Robert
    2 days ago
    5.0
    The waiting time was minimal and very friendly staff.
  • KP
    Karla Perez
    6 days ago
    1.0
    This was a very disappointing experience. The nurse did not provide accurate or complete information. I came in to receive a TB skin test required for an upcoming clinic job, and the male nurse failed to clearly explain when and at what time I needed to return for the reading. Due to this lack of communication, I now have to return and repeat the TB skin test. This was highly unprofessional and frustrating.
  • JM
    Jefe Mez
    Jan 2, 2026
    1.0
    I went in with a burning chest, runny nose, and a bad cough, and they did not test me for the flu or Covid and sent me home with Zyrtec. All they did was check my blood pressure ears and nose with the light and temperature. It was a joke!!!! I went to another place and they tested me and I am positive for the flu. I wasted my money here! They don’t take you serious
  • MI
    Muhammad Ibrahim
    Dec 22, 2025
    3.0
    The lady at the lab dealt with me in a mean way, I understand they are overwhelmed but she was not dealing or answering my inquiries in a professional way
  • CC
    Charisse Chandler
    Dec 22, 2025
    3.0
    My experience at the Allen Park Concentra was okay. Even though people come to see the surgeon because of a work injury, that should not be a reason for the patient to feel as if they intentionally tried to hurt themselves. Things do happen to good people on the job unexpectedly. We must not be made to feel as if we are the cause of something we did not do or want to happen to us. Also, when the Doctor says that you should not continue with physical therapy, make sure you get it in writing. I'm still waiting on a response. 🤷🏾‍♀️

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.