Concentra Urgent Care

4.3
972 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
85 Western Avenue, S. Portland, ME
04106, United States

Hours

Reviews

4.3
972 reviews
5 stars
683
4 stars
113
3 stars
47
2 stars
42
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.

Wait Times

Many reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.

Service Efficiency

While some experiences were quick and efficient, others noted significant delays, particularly for walk-in services.

Customer Experience

Overall, customers appreciated the positive interactions and care received, although some reported dissatisfaction with specific service aspects.

Communication Issues

Several customers mentioned a lack of communication regarding wait times and appointment management, leading to confusion and frustration.
  • DD
    Dan
    Nov 10, 2025
    5.0
    The staff was very friendly and everything seemed to go smoothly
  • NL
    Nick LaBrecque
    Nov 3, 2025
    1.0
    You're front desk women was in a completely disgusting mood each time I had to talk to her. The nurse that weighed me and brought me to the room was very pleasant and relatable. The doctors is completely untrained in what she was supposed to deal with (type 1 diabetes) saying because I had a low blood sugar I couldn't continue at the company I've worked at for 6 years. The doctor was completely untrained and ignorant to what diabetes even is and how it effects people.
  • JM
    Joel McGehee
    Oct 27, 2025
    5.0
    Quick visit for a DOT physical no waiting around friendly staff no complaints.
  • AM
    Adam Miller
    Oct 27, 2025
    5.0
    Great staff. Welcoming, professional, and down to earth.
  • DD
    David Desrochers
    Oct 20, 2025
    5.0
    I went in for a dot pre employment drug test. They said it would be about 45 min. I filled out the online questionnaire and just after I finished, they called me in. The young woman was very friendly and knowledgeable. It couldn't have gone any better.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in S. Portland offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 7:30 AM to 5:00 PM.