Concentra Urgent Care

4.4
749 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
59 East Avenue, Lewiston, ME
04240, United States

Hours

Reviews

4.4
749 reviews
5 stars
537
4 stars
112
3 stars
28
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being professional, friendly, and attentive throughout their visits.

Efficiency

Many reviews highlighted the quick service and efficient processes, with several customers noting minimal wait times.

Cleanliness

The facility was frequently described as clean and inviting, contributing to a positive overall experience.

Patient Care

Patients felt well cared for, with staff showing kindness and respect, particularly towards individuals from diverse backgrounds.

Areas for Improvement

Some customers experienced issues with wait times and administrative errors, suggesting a need for better time management and communication.
  • LL
    Lisa Lala
    1 day ago
    5.0
    The girls here are always pleasant. The nurse I had for my DOT was so so sweet!! Her name was Wendy. Overall great experience at the Lewiston, Me office always.
  • AV
    Andrew V.
    Jan 5, 2026
    5.0
    Was in and out pretty quickly, and they got me diagnosed and sent in meds right away. How an urgent care should be run.
  • CD
    Christopher Davis
    Dec 29, 2025
    5.0
    Very professional nice people
  • TW
    Tim Welch
    Dec 11, 2025
    5.0
    When I came in for a Non-DOT sample there was a lobby full of people, and someone already being helped at the counter. I believe her name was Kayleigh (please forgive me if I spelled that wrong) came from a location further back, noticed me, and called me to the counter on the other side immediately. Wasn't even standing there 2 minutes. Very polite woman. Sped things along quickly to get me my paperwork (text to phone) and offered me some water and a snack if I wanted. Paperwork came through a couple minutes later and I filled it out and waited my turn. The collector that came to get me, Erin, was also very polite and very professional. She even answered a few of my questions as this was a little awkward for me never having done this before. All in all, from the moment I came in until the moment I left, the whole process took 48 minutes and I watched no less than a dozen people go through in the time I was there. Reading the reviews, I'm not sure what some people are expecting but if you're reporting for a walk-in and see a full lobby just come back later if you're in a hurry before you check in. Otherwise, these folks are very quick and professional, and you can tell by the way they opperate that they care about your time. I don't think anything of a 48 minute trip when it's between you and employment. Thank you for your time and professionalism Concentra. Hope if I need another they send me here.
  • MS
    Megan Salisbury
    Dec 5, 2025
    5.0
    I had a workers injury and this urgent care happened to be in my network for my company. I had never been here before but the service was impeccable! From the front desk to the providers to the physical therapists. I felt extremely well taken care of. This urgent care will definitely be my go to for the future. 100 stars!

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 7:00 AM to 4:00 PM.