Business Details
About
Home Medical Equipment StoreSleep Apnea SuppliesOxygen Equipment Store
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
301 reviews
5 stars
243
4 stars
17
3 stars
5
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Caryn, Megan, and Lisa for their exceptional service.
Billing Issues
Several reviews highlighted problems with billing and order accuracy, including delays and incorrect shipments, leading to frustration among customers.
Appointment Experience
Customers generally reported positive experiences with appointment scheduling and consultations, noting that staff were thorough and attentive during their visits.
Communication Problems
There were multiple complaints regarding poor communication, including difficulty reaching staff and receiving timely responses to inquiries.
Product Quality and Availability
While many customers were satisfied with the quality of products, some expressed dissatisfaction with the availability and accuracy of their orders.
- JAJudith Armstrong6 days ago5.0I love the service very clean, friendly and timely. Thank you
- SGSusan GreeneOct 24, 20255.0Kudos to Caryn in billing who over the course of over a year helped me with a very complicated Insurance and billing situation. She persevered and was patient with me and my multiple insurance companies and figured out what was needed to get things done. She stuck with the process, always got back to me when she said she would, and put in the extra time to research the information that was needed, whether from Kennebec or from the insurance companies. Thank you for taking the extra time that was needed Caryn! I appreciate you🙏
- JHJoshua HoskinsOct 15, 20255.0Super helpful, kind, friendly people there. Thank you guys!
- DMDavid MillerOct 13, 20255.0My appointment with Hannah was great. I am slowly getting used to my CPAP. I noticed after about 3 or 4 hours the pressure seems to much though and was wondering if that top pressure could be adjusted down slightly. Also wanting to try a different mask. Resmed airfit f30 or f40 is what I'm thinking. The bridge of my nose is getting sore from the f20. Thanks
- VSVisanu SaseungOct 8, 20255.0Always super friendly and helpful staff especially when it comes to ordering my incontinence supplies super fast shipping. Any questions or concerns are answered promptly and with care. Highly recommend them!
Frequently Asked Questions About Kennebec Pharmacy & Home Care
What are the regular business hours of Kennebec Pharmacy & Home Care?
Kennebec Pharmacy & Home Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Kennebec Pharmacy & Home Care offer pickup and delivery services?
Yes, the pharmacy provides both in-store pickup and delivery services for customer convenience.
What payment options does Kennebec Pharmacy & Home Care accept?
They accept cash, check, Discover, MasterCard, and Visa as payment methods.
Is Kennebec Pharmacy & Home Care open on public holidays?
The pharmacy is closed on certain holidays such as November 27, 2025, and December 25, 2025. On December 24 and December 31, 2025, they operate from 8:00 AM to 3:00 PM.
Where is Kennebec Pharmacy & Home Care located?
It is located at 43 Leighton Rd, Augusta, ME 04330, United States.
What categories of supplies and equipment does Kennebec Pharmacy & Home Care specialize in?
They specialize in home medical equipment, sleep apnea supplies, oxygen equipment, and general medical supplies.
Does Kennebec Pharmacy & Home Care have an online presence?
Yes, you can visit their website at https://www.kennebecpharmacy.com and their Facebook page at https://www.facebook.com/1330801946995498.
How can the nearby Mainegeneral Medical Center Augusta Campus be useful for customers visiting Kennebec Pharmacy?
Customers visiting the pharmacy can benefit from the proximity to Mainegeneral Medical Center for any immediate medical consultations or hospital needs before or after picking up their supplies.
Are there any fitness centers near Kennebec Pharmacy & Home Care for wellness activities?
Yes, there are multiple nearby gyms such as Central Maine Indoor Cycling, Sky High Studio, CrossFit Undaunted, and Crossfit Casco Bay Undaunted, which customers might visit before or after their pharmacy trip to support their health and wellness routine.
What automotive services are available near Kennebec Pharmacy & Home Care?
Near the pharmacy, customers can find automotive dealers and repair shops including Darling's Augusta, Darling's Collision Center, and Gearheads Garage LLC, useful if they require vehicle services during their visit to the area.