Business Details
About
Home Medical Equipment StoreSleep Apnea SuppliesOxygen Equipment Store
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
304 reviews
5 stars
245
4 stars
18
3 stars
5
2 stars2
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as polite, helpful, and knowledgeable, with many customers expressing appreciation for their patience and thoroughness.
Appointment Management
Customers reported efficient appointment scheduling and timely service, although there were some complaints about delays and communication issues.
Product Knowledge
Staff demonstrated a strong understanding of equipment and supplies, providing clear explanations and support to customers.
Order Fulfillment Issues
Several reviews highlighted problems with order accuracy and delivery times, indicating a need for improvement in this area.
Mixed Experiences
While many customers had positive interactions, there were notable negative experiences regarding rudeness and unprofessionalism from some staff members.
- MTMegan ThayerJan 5, 20264.0Kennebec Pharmacy and home care have been wonderful in helping me find briefs for my daughter. She has had a sensitivity to the ones they have been sending but they just keep trying and sending a different kind with no complaints without attitude and have been extremely supportive and helpful. We haven’t found one yet that works, but hopefully we will soon!
- WCWilliam ChuteDec 11, 20255.0Everyone was polite and helpful
- LLLisa LapierrecoteDec 3, 20255.0Fast, knowledgeable service.
- JAJudith ArmstrongNov 17, 20255.0I love the service very clean, friendly and timely. Thank you
- SGSusan GreeneOct 24, 20255.0Kudos to Caryn in billing who over the course of over a year helped me with a very complicated Insurance and billing situation. She persevered and was patient with me and my multiple insurance companies and figured out what was needed to get things done. She stuck with the process, always got back to me when she said she would, and put in the extra time to research the information that was needed, whether from Kennebec or from the insurance companies. Thank you for taking the extra time that was needed Caryn! I appreciate you🙏
Frequently Asked Questions About Kennebec Pharmacy & Home Care
What are the regular business hours of Kennebec Pharmacy & Home Care?
Kennebec Pharmacy & Home Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Kennebec Pharmacy & Home Care offer pickup and delivery services?
Yes, the pharmacy provides both in-store pickup and delivery services for customer convenience.
What payment options does Kennebec Pharmacy & Home Care accept?
They accept cash, check, Discover, MasterCard, and Visa as payment methods.
Is Kennebec Pharmacy & Home Care open on public holidays?
The pharmacy is closed on certain holidays such as November 27, 2025, and December 25, 2025. On December 24 and December 31, 2025, they operate from 8:00 AM to 3:00 PM.
Where is Kennebec Pharmacy & Home Care located?
It is located at 43 Leighton Rd, Augusta, ME 04330, United States.
What categories of supplies and equipment does Kennebec Pharmacy & Home Care specialize in?
They specialize in home medical equipment, sleep apnea supplies, oxygen equipment, and general medical supplies.
Does Kennebec Pharmacy & Home Care have an online presence?
Yes, you can visit their website at https://www.kennebecpharmacy.com and their Facebook page at https://www.facebook.com/1330801946995498.
How can the nearby Mainegeneral Medical Center Augusta Campus be useful for customers visiting Kennebec Pharmacy?
Customers visiting the pharmacy can benefit from the proximity to Mainegeneral Medical Center for any immediate medical consultations or hospital needs before or after picking up their supplies.
Are there any fitness centers near Kennebec Pharmacy & Home Care for wellness activities?
Yes, there are multiple nearby gyms such as Central Maine Indoor Cycling, Sky High Studio, CrossFit Undaunted, and Crossfit Casco Bay Undaunted, which customers might visit before or after their pharmacy trip to support their health and wellness routine.
What automotive services are available near Kennebec Pharmacy & Home Care?
Near the pharmacy, customers can find automotive dealers and repair shops including Darling's Augusta, Darling's Collision Center, and Gearheads Garage LLC, useful if they require vehicle services during their visit to the area.