Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
546 reviews
5 stars
369
4 stars
62
3 stars
24
2 stars
21
1 star
70
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received consistent praise for being friendly, professional, and efficient, contributing to a positive overall experience.
Wait Times
Many customers reported long wait times, with some experiencing delays of over 4 hours, which negatively impacted their visits.
Customer Care
Several reviews highlighted the staff's attentiveness and willingness to accommodate patients' needs, creating a welcoming atmosphere.
Facility Issues
Some customers noted issues with the facility, including understaffing and confusion with appointments, leading to dissatisfaction.
Overall Experience
While many customers had positive experiences, there were notable complaints about service inconsistencies and long wait times that affected overall satisfaction.
- JJJuantap_Yamada6 days ago4.0First time visiting. Had no appointment. Everyone was professional and nice. Easy online registration hardly had a wait time. Whole appointment was less then 15 min.
- TEThelma Estabrook6 days ago5.0Great staff and they helped me a lot. Very kind and friendly and professional.
- LCLeonard CostaNov 10, 20251.0I felt like a number not a person. They were more concerned about where the injury happened than the injury and my health. Once they concluded it was not work related(which I contest) the Dr. Stated your will need to follow up with your primary care provider. Which can take weeks to see for an acute injury so I had to report to the emergency room.
- DMDavid MorrillNov 10, 20253.0Seemed like a long wait to pee in a cup (45) minutes
- BSBrandy SwettOct 16, 20255.0I cant think All the staff enough for the amazing care you gave me while in recovery of hurting my back. You welcome me with such respect. Physical therapy really helped me get through the pain. Couldn't of asked for a better care team, the Dr., therapist and staff were all so kind and professional.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Concentra Urgent Care accept multiple payment options?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What is the address of Concentra Urgent Care in Augusta, ME?
The address is 219 Capitol Street, Suite 2, Augusta, ME 04330, US.
Which languages are spoken at Concentra Urgent Care?
English is the language spoken at Concentra Urgent Care.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Are there any special holiday hours at Concentra Urgent Care?
Yes, it is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What nearby pharmacy can I visit after my appointment at Concentra Urgent Care?
You can visit Shaw's Pharmacy, which is nearby and offers pharmacy and drugstore services.
Where can I find a local grocery store close to Concentra Urgent Care?
Shaw's Supermarket is nearby, providing grocery and bakery services you might find convenient before or after your visit.
What community services are located close to Concentra Urgent Care?
Nearby you can find Maine Mathematics and Science Alliance and Consumer Council System of Maine among other community service organizations, which may be useful for local residents.