Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Jewel, Alicia, and Patrice received numerous commendations for their professionalism, friendliness, and efficiency during patient interactions.
Customer Service
Overall, customers reported excellent customer service, highlighting the staff's attentiveness and willingness to assist.
Wait Times
While many praised the quick service, some customers expressed frustration with longer wait times, indicating a need for improvement in this area.
Facility Experience
The facility was generally described as clean and well-organized, contributing positively to the overall patient experience.
LF
Lauren Forrester
2 days ago
5.0
Alicia was so awesome!
I had to come to concentra for a work incident. The front desk staff as well as Alicia and the PA were so kind abs personable ! I would highly recommend this concentra location to anyone who needs to go.
KD
Kenneth Davis
2 days ago
5.0
Comcentra has been amazing for me the past 7 months. I have been working raj on my ankle after my police academy ankle sprain and he has been nothing but amazing. He really knows his stuff and knows just what to do to get your injury back to normal. He knows how to work with the Injury with maneuvering and moving to get it some range of motion. He knows dry needling to work on swelling and range of motion stuff. Overall raj is one of the best physical therapists I have had because he was funny and helpful and knew how to
Motivate and work with you through the pain
And stuff the doctor wanted him to
Do. I will recommend him every time if someone needs a physical therapist. I am
Going back to police academy in march thanks to raj and his expertise in my ankle sprain. Thank you RAJ in physical therapy!
To add Doctor Carrie Dorsey was amazing too
I got referred to ortho after my
MRI and she comtinued to check in
On me while I was working with Raj. She has a very nice and friendly attitude and is very helpful. The world needs doctors like dr Dorsey . She is amazing
JJ
Jaylah Johnson
Nov 10, 2025
5.0
I had an amazing experience with Jewel, the Medical Assistant at Concentra. She handled my drug test, flu shot, and TB test, and was extremely professional, friendly, and informative throughout the entire process. Jewel took the time to explain everything clearly and made sure I was comfortable every step of the way. Her positive attitude and attention to detail really stood out, she was truly exceptional!
Highly recommend seeing Jewel if you want someone who genuinely cares and provides top notch care.
AO
Allyson Ovcharek
Nov 10, 2025
5.0
I had to go here for pre employment . The lovely ladies at the desk were very friendly . Sha’Niece was amazing . She had to give me a shot and take blood and truly you didn’t feel a thing . She is excellent. I met with Dr. Macintosh and he was very friendly and helpful . I honestly had a very good experience from start to finish. Great team at this location.
KT
Karla Tubaya
Nov 3, 2025
1.0
Concentra fron desk staff members are very rude over the phone and in person, very disregarding to the point that I felt I barely had time to speak, in person they are the same way, not even a tiny smile, at one point a male front desk member ask me to show him my arm to assess the TB result, at first I didn't hear what he said, so I day "sorry could you repeat that" he then repeated what he had said but with a very strong/ anointed tone of voice, then he send me on my way with a paper, not a smile, not a word, he just handed the parer to me and,said nothing. Last year your front desk employees had the sane attitude, am not a perdon that complains, I wasn't even going to do it, but I got this message to I decided to say something. They have the typical attitude of "I hate my job/I hate to interact with the costumers/don't want to be here but I dont have anywhere to go" I didn't get anybody's name as I was not going to put a complaint. Thanks anyways for asking.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the standard operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Concentra Urgent Care accept walk-in patients?
Yes, Concentra Urgent Care is a walk-in clinic serving patients without appointments for urgent care and occupational health needs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1830 York Road, Ste. F, Timonium, MD 21093, USA.
What payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is affiliated with the Urgent Care Association of America.
Are there any holiday closures or special hours at Concentra Urgent Care?
Concentra Urgent Care is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It has special hours on November 28, 2025 (8:00 AM - 5:00 PM) and December 24, 2025 (7:30 AM - 3:00 PM).
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Smoothie King for a healthy drink, Chipotle Mexican Grill for a quick meal, and Starbucks for coffee. These spots make convenient stops before or after your visit.
Where can I find fitness or wellness activities close to Concentra Urgent Care?
Core Fitness gym and Yoga On York studio are nearby for physical fitness and wellness activities if you want to supplement your health care visit with exercise or relaxation.
Are there other health service providers near Concentra Urgent Care?
Yes, nearby health providers include Advanced Medical Center, Vascular Surgery Associates, and Bma Greater Baltimore which offer complementary medical and therapy services.