Concentra Urgent Care

4.1
178 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2540 Pulaski Hwy., North East, MD
21901, United States

Hours

Reviews

4.1
178 reviews
5 stars
114
4 stars
19
3 stars
17
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the friendliness and professionalism of the staff, several reviews highlighted instances of rudeness and unprofessional behavior from specific employees.

Cleanliness

Multiple reviews pointed out issues with cleanliness, particularly in the bathrooms, which were described as unsanitary.

Wait Times

Customers experienced varying wait times, with some reporting quick service while others noted long delays, particularly during busy periods.

Service Efficiency

Overall, many customers appreciated the efficiency of the service, especially for DOT physicals and drug tests, with several noting quick in-and-out experiences.

Communication Issues

Some customers expressed frustration with the lack of communication regarding test results and procedures, indicating a need for improvement in this area.
  • EO
    Evelyn Olson
    3 days ago
    5.0
    Awesome crew! Friendly and extremely efficient!!! Don greeted me a super big smile and walked me thru the steps to Register. Always smiling. He set the tone for the rest of the visit. Angela was very warm and friendly! Efficiency and diligence 5 Stars! I hope and pray that myself and family never require medical attention…. If the situation presents this is where we go! Hey Don…. GO STEELERS!!! :-)
  • VV
    Vicki
    6 days ago
    3.0
    They asked for my purse, put it in a lock box that was left open and I wasn’t given the key. I was sent to the restroom. Don’t turn on the water or flush. There was someone else’s urine in the toilet when I went in to do my test. I wasn’t asked to empty my pockets. Other than those things the staff was kind
  • GS
    G.MITCHELL strain
    Nov 10, 2025
    5.0
    I was sent by my employer for random DOT drug screening, was taken in within minutes, and finished in about 10 minutes, quickly in,& out is much Appreciated.
  • BA
    Brian Aguilar
    Nov 10, 2025
    4.0
    They were not fast but not slow very friendly and worked with me.
  • KG
    Keekee Goodman
    Nov 10, 2025
    5.0
    Process was quick and everyone there was friendly and attentive!! Clean facility as well

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Special holiday hours apply on some dates.