ER at UM Laurel Medical Center

2.1
222 reviews

About

Emergency Room
24-hour emergency care for adults and children.

Details

  • Wheelchair accessible entranceAvailable

Location

ER at UM Laurel Medical Center
7150 Contee Rd, Laurel, MD
20707, United States

Hours

Reviews

2.1
222 reviews
5 stars
49
4 stars
9
3 stars
5
2 stars
5
1 star
154

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a mix of experiences with staff, ranging from kind and professional to rude and dismissive.

Wait Times

Many customers reported excessively long wait times, often exceeding several hours, even when the ER was not busy.

Quality of Care

Patients expressed dissatisfaction with the quality of care, citing feelings of being ignored or not taken seriously.

Facility Cleanliness

While some noted the facility was clean, others reported dirty conditions and a lack of attention to cleanliness.

Emergency Services

Several reviews highlighted that the ER does not function effectively as a full emergency service, with many patients feeling neglected.
  • MM
    Miriam Marton
    Nov 10, 2025
    1.0
    I’d give 0 stars except for the night nurse. The rest of them awful. We were here for 8 hours for an urgent matter. Out of that 8 hours we maybe saw Dr 5 min. Never seen such a slow IV insertion either. And beware this is just an er. Had to transfer to a bigger hospital to get care so that was MORE waiting for the ambulance company. Terrible.
  • EB
    Ericka Butler
    Oct 15, 2025
    1.0
    I am sure the medical staff is incompetent. They made me feel as if I was crazy and lying about the reason for my visit. I experienced a lack of proper care for the triage nurse not putting in my labs and having another nurse continue to remind him to the doctor and nurse disregarding what I was telling them and simply guessing what was wrong and discharging me. I followed up with my doctor only for my issue to be exactly what I thought it was.
  • AA
    A
    Oct 1, 2025
    1.0
    Absolutley terrible Emergency Room.
  • JM
    jonathan medina
    Sep 14, 2025
    5.0
    The staff is amazing, and we were in and out.
  • MS
    Melissa Smith
    Sep 5, 2025
    5.0
    This was my third time visiting the facility and each time I was extremely impressed by the quality of care I received. During my first visit they brought the respiratory specialist and the x-ray technician to me. Each person did and exceptional job! The second time I came was when I was attacked by a wasp and they covered all bases because they were concerned abt an allergic reaction. They explained everything they were doing and giving me. Today I went because I couldn't turn my head. I was in excruciating pain. Again, everyone was professional and they kept me until they could determine whether the medications were helping. Truly they are the most exceptional professional staff i have ever been served by. Each time I came I was seen in less than ten minutes. They checked on me often after administering meds. Mrs. Lorraine Jalmaani and Dr. Kathryn Stahl were my providers today. I regret not giving the center the applause they so deserve after my first two visits. Whooohooo to the entire team at the University of Maryland LAUREL MEDICAL CENTER.

Frequently Asked Questions About ER at UM Laurel Medical Center

What type of emergency care services does ER at UM Laurel Medical Center offer?

ER at UM Laurel Medical Center provides 24-hour emergency care for both adults and children.

Where is ER at UM Laurel Medical Center located?

It is located at 7150 Contee Rd, Laurel, MD 20707, USA.