Feedback indicates a mix of experiences with staff, ranging from kind and professional to rude and dismissive.
Wait Times
Many customers reported excessively long wait times, often exceeding several hours, even when the ER was not busy.
Quality of Care
Patients expressed dissatisfaction with the quality of care, citing feelings of being ignored or not taken seriously.
Facility Cleanliness
While some noted the facility was clean, others reported dirty conditions and a lack of attention to cleanliness.
Emergency Services
Several reviews highlighted that the ER does not function effectively as a full emergency service, with many patients feeling neglected.
MM
Miriam Marton
Nov 10, 2025
1.0
I’d give 0 stars except for the night nurse. The rest of them awful. We were here for 8 hours for an urgent matter. Out of that 8 hours we maybe saw Dr 5 min. Never seen such a slow IV insertion either. And beware this is just an er. Had to transfer to a bigger hospital to get care so that was MORE waiting for the ambulance company. Terrible.
EB
Ericka Butler
Oct 15, 2025
1.0
I am sure the medical staff is incompetent. They made me feel as if I was crazy and lying about the reason for my visit. I experienced a lack of proper care for the triage nurse not putting in my labs and having another nurse continue to remind him to the doctor and nurse disregarding what I was telling them and simply guessing what was wrong and discharging me. I followed up with my doctor only for my issue to be exactly what I thought it was.
AA
A
Oct 1, 2025
1.0
Absolutley terrible Emergency Room.
JM
jonathan medina
Sep 14, 2025
5.0
The staff is amazing, and we were in and out.
MS
Melissa Smith
Sep 5, 2025
5.0
This was my third time visiting the facility and each time I was extremely impressed by the quality of care I received. During my first visit they brought the respiratory specialist and the x-ray technician to me. Each person did and exceptional job! The second time I came was when I was attacked by a wasp and they covered all bases because they were concerned abt an allergic reaction. They explained everything they were doing and giving me. Today I went because I couldn't turn my head. I was in excruciating pain. Again, everyone was professional and they kept me until they could determine whether the medications were helping. Truly they are the most exceptional professional staff i have ever been served by. Each time I came I was seen in less than ten minutes. They checked on me often after administering meds. Mrs. Lorraine Jalmaani and Dr. Kathryn Stahl were my providers today. I regret not giving the center the applause they so deserve after my first two visits. Whooohooo to the entire team at the University of Maryland LAUREL MEDICAL CENTER.
Frequently Asked Questions About ER at UM Laurel Medical Center
What type of emergency care services does ER at UM Laurel Medical Center offer?
ER at UM Laurel Medical Center provides 24-hour emergency care for both adults and children.
Where is ER at UM Laurel Medical Center located?
It is located at 7150 Contee Rd, Laurel, MD 20707, USA.
What are the operating hours of ER at UM Laurel Medical Center?
The emergency room operates 24 hours a day, seven days a week.
Is ER at UM Laurel Medical Center accessible for individuals with disabilities?
Yes, the facility has wheelchair accessible entrances and parking.
How can I contact ER at UM Laurel Medical Center?
You can reach them by phone at +1 240-677-7200.
Does ER at UM Laurel Medical Center have an official website for more information?
Yes, visit https://www.umms.org/capital/locations/um-laurel-medical-center-emergency-room for details.
What major medical facilities are located near ER at UM Laurel Medical Center?
Nearby facilities include UM Laurel Medical Center, UM Laurel Medical Center Outpatient Surgery Center, and Laurel Regional Hospital, all providing comprehensive health services.
Are there specialized doctors or medical groups near ER at UM Laurel Medical Center?
Yes, UM Capital Region Medical Group at Laurel and various specialists like pulmonologists and oncologists are nearby for specialized care.
What community or recreational centers are close to ER at UM Laurel Medical Center?
The Laurel Beltsville Senior Center and Laurel-Beltsville Senior Activity Center offer community and recreational activities near the medical center.
How might a patient use nearby services like Greater Laurel Beltsville Hospital Heliport related to ER at UM Laurel Medical Center?
The Greater Laurel Beltsville Hospital Heliport facilitates rapid helicopter transport for critical patients to and from the ER at UM Laurel Medical Center, improving emergency response times.